Dpr preparation, Electrical Engineering

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DPR PREPARATION:

1.  Asset Management

2.  System Operations and Despatch

3.  Field Operations

4.  Customer Processes

5.  Corporate Processes

The details covered under these sections and subsections are summarised in the subsequent tables. The headings under the first three subsections, viz., asset management, system operations and despatch and field operations remain the similar for the sections B to E and are listed in column 2 of Table.

Table: Content Coverage for Subsections 1 to 3 of Sections B to E in the DPR

 

B. UNDERSTANDING THE "AS-IS" CONDITION, C. GAP ANALYSIS

 

D. FINDINGS AND CONCLUSIONS and E. COSTS, BENEFITS AND RISKS

 

1. Asset Management

 

  • Upgrading the Distribution Network

 

  • HVDS Feeders 12 and 13

 

  • Network Refurbishment

 

  • Network Modernization

 

2. System Operations and

Despatch

 

  • Rural Load Management System
  • Load Research and Power Quality
  • Automatic Remote Monitoring of SAIDI, SAIFI, CAIDI, and Voltage

3. Field Operations

  • Modernization of Metering
  • Project Management
  • Safety Equipment

 

The details within each subsection headings could vary. The coverage in the remaining subsections 4 and 5 differs in the details for sections B to E and is given in Table.

Table: Content Coverage for Subsections 4 and 5 of Sections B to E in the DPR

 

 

 

 

B. UNDERSTANDING THE "AS-IS" CONDITION and C. GAP ANALYSIS

 

4. Customer Processes

 

  • Integrated Customer Care
  • Customer Installations Refurbishment
  • Customer Care
  • New Connection Management
  • Meter Management
  • Meter Reading
  • Billing
  • Collection
  • Revenue Recovery and Revenue Discipline

 

5. Corporate Processes

 

  • Best Practices
  • KKPIs and KPIs
  • Training
  • Energy Audit and Revenue Protection
  • IT Services Management
  • Stores
  • Finance and Accounting
  • Procurement
  • Demand Side Management
  • Human Resources
  • Upgrading the Transmission Network

 

D. FINDINGS AND CONCLUSIONS and E. EVALUATION OF COSTS, BENEFITS AND RISKS

 

4. Customer Processes

 

  • Integrated Customer Care
  • Customer Installations Refurbishment
  • Customer Care
  • Extension of the Centralized Call Centre and IVRS
  • Prepaid Meters

 

5. Corporate Processes

 

  • Best Practices
  • KPIs and KKPIs
  • Training
  • Energy Audit and Revenue Protection
  • Enhanced EIS/MIS
  • Asset Management
  • Finance and Accounting
  • IT Infrastructure (Fast Track)
  • IT Disaster Recovery
  • IT Helpdesk
  • IT Asset Tracking
  • Tracking of Pilferage Cases
  • Upgrading the Transmission Network

Remember that the heads of information (Column 2) in the subsections on customer and corporate processes (Column 1) are the similar for Sections B, C and Sections D, E, respectively, in the above table.


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