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Question 1 Discuss the stages of CRM implementation
Question 2 Discuss CRM vendors in brief
Question 3 The aim of BPR is to redesign and change the existing practices or process to achieve dramatic improvement in the banks. Describe the steps involved in BPR and its relation with IT
Question 4 Explain merchandise banking
Question 5 Explain the evolution and transformation of technology in banks
Question 6 Imagine a situation where your cheque is stolen. What are the immediate measures that you would take to save the money which you are going to lose?
Steps in production process A project whether it is the development of Fast Moving Consumer Goods (FMCG) product, a Parma product or any other product, generally follows the s
The excellence theory is a general theory of public relations that resulted from a 15- year study of best practices in communication management funded by the International Associat
QUESTION 1 The survival of any business enterprise is dependent on its competitive spirit in the business world. Using the Porter's Five Forces model, identify the competitive
Question 1: Indicators to compute sustainable tourism are still in their infancy although the United Nation World Tourism Organization and other organizations are making sporad
A c quisition Motives In the previous unit you learnt about the history of M and A. All the companies do not always have acquisition strategies, and not all companies that ha
Groupthink This is a condition where group pressures for conformity prevent the group from critically evaluating alternative viewpoints. The classic example of groupthink, the
1. Straight Flow Line: The shortest distance between two given points is the straight line. This line provides a guideline for the path to follow. 2. Standardizatio
Arrangement of Entries The actual process of filing starts when sufficient number of cards accumulate. Preliminary arrangement In the preliminary arrangement we sor
Artificial Language: In library classification we use symbols to denote subjects. The names of subjects are in ordinary language understandable to an ordinary person. Therefo
B ack charging: Back charging the contractor arises when a certain scope of work included in the contract is either not carried out or carried out defectively. When such an
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