Discover the causes of dissatisfaction, Other Subject

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Question 1:

Understanding personalities in the workplace is an important responsibility for the counselors. Explain the EIGHT basic aspects of personality?

Question 2:

Describe the term ‘job description' and its importance in the work place?

Question 3:

The objective of a grievance interview within the work setting is to enable a person to air a complaint, to find the causes of dissatisfaction and, where possible, to remove them. Show what preparation, skills and follow-up a counselor must have with a grievance?


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