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Question:
"Resistance to change is not only a predictable part of change, it is perhaps the most difficult phase to deal with. People resist change for good reasons, even though we would rather they didn't"
(a) Differentiate between overt and covert resistance to change.
(b) Why do people give resistance to change at times in organisations?
(c) How to cope with resistance to change?
(d) At times, people do accept change, and even welcome it. Why?
AACR 2: Anglo-American cataloging rules/ Prepared by the American Library Association, the British Library, the Canadian Committee on Cataloguing, the Library Association, the
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QUESTION a) Define cost benefit analysis as used to appraise large public sector investments b) Compare and contrast cost benefit analysis with investment appraisal c) Ex
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