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Question:
"Resistance to change is not only a predictable part of change, it is perhaps the most difficult phase to deal with. People resist change for good reasons, even though we would rather they didn't"
(a) Differentiate between overt and covert resistance to change.
(b) Why do people give resistance to change at times in organisations?
(c) How to cope with resistance to change?
(d) At times, people do accept change, and even welcome it. Why?
Problem: Dressel (1986) defines evaluation as "the collection and interpretation, through systematic and formal means, of relevant information which serves the basis for ration
Requirements for force account Let us now look at the requirements for force accounting: Force account should be justifiable as to why competitive bids cannot be invite
What are the three approach to the short-term financing problem and provide relevant examples for each ?
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ACQUISITION DEPARTMENT: Libraries are organised into units / departments / sections based on the functions that they are expected to perform. Acquisition Department (=AD) is o
Uses Maps and atlases are used by common men as well as specialists both for work and pleasure. Varied uses of maps and atlases depend on their types. We shall first describe
Q uality planning Quality planning helps to schedule all the tasks required to ensure that the project meets the customer needs. Quality plan is necessary to give the customer
(a) What is customer relationship management? (b) What are the three main elements to consider when aligning your business towards a customer relationship format? (c) What a
Question 1: Managing expectations is based upon an agreement between the employee and the manager on the objectives of the job under discussion and how its achievement would be
Document Delivery Services: Information searches conducted by library or information specialists from databases usually are from bibliographic much less on full-text databases
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