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Question:
CEOs admit that more money, time, and organisational changes will be required to make the needed transition from product or channel driven structures and tactics to an enterprise wide growth strategy that is truly customer centric. Most competitive customer acquisition and management strategies involve much more than just data mining.
Making extensive reference to theories, illustrate the developmental stages of customer acquisition and management processes for creating a customer centric enterprise.
Budget Allocation Register: This is the basic financial guide for acquisition work and this must be consulted at the different stages of document selection, ordering and passi
Question A) Write short notes on the Quality planning an element of Quality management Question B) What are the steps to the Fade QI model? Question C) Quality costs are
explain decision making process of an organization
Sheaf or Loose-Leaf Form: Sheaf form of library catalogue is also referred to as loose-leaf form. A sheaf form of catalogue is one in which slips of paper are put into a loose
(a) Discuss and determine the following statement: Emergent change does not provide a coherent alternative to Planned change but merely gives an umbrella for those who oppose it.
QUESTION 1 Explain each of the following concepts- (a) PESTEL analysis of the macro-environment (b) Porter's five forces (c) Value chain analysis QUESTION 2 Th
ORGANISATION OF INFORMATION SERVICES: Documentation and information services are activities that grew out of information needs of user communities engaged in research, industr
QUESTION 1 Describe the various methods that can be used at a place of work to ensure that the storage and handling of materials are carried out in an effective and efficient m
LITERATURE SEARCH: The ultimate objective of any documentation or information activity is to provide the user with the information he needs, to the extent he requires, within
Question 1 Define Quality Management System. Describe the scope of Quality management system Question 2 Explain Design review and Design verification Question 3 Explain
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