Determine the process capability indices and p chart control, Operation Management

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1. If the design tolerance limits for the process are 9.7/11.2, determine the process capability indices C_p and C_pk. Comment on the values obtained.

2. 1000 items produced by a process considered to be stable are inspected and 75 defectives are found. Assuming an average sample size of 100 is to be used for control purposes, determine the p-chart control limits. If, later, 14 defectives are found in a sample of 85 what conclusion can be drawn?

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