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Question 1:
(a) Using appropriate examples, explain in details the different approaches that operations managers can use to reconcile capacity and demand.
(b) Critically Show the strategies used by service organisations to organize the waiting lines. Explain your discussion through appropriate examples of an organisation with which you are familiar.
Question 2:
(a) Critically show the key issues to be considered by the service organisation when designing the servicescapes within which the service will be provided.
(b) Show the contribution of Ergonomics to the design and management of an efficient operating system.
Question 3:
(a) Critically Show the five main elements of Total Quality Management, and describe how an organisation might introduce these elements into its processes, drawing particular attention to any difficulties they might encounter.
(b) "The key to a successful supply chain structure and operation depends upon a customer/supplier relationship based on partnership principles". Critically examine and appraise this statement.
Page maximum required for this question. This is testing your business perspective of a typical IE problem. Given that you have a starting standard time for a job of ninety (90) mi
Select a company of your choice. What has been their global competitive advantage (either successful or not)? If not, what would be your suggestion to this company if you were hire
A company is setting up an assembly line to produce 192 units per eight-hour shift. The following table identifies the work elements, items, and immediate predecessors. Questions:
Where was the world's first air raid in 1849 from hot air balloons?
functions of o.m
1).What are the primary implications of the material discussed in this chapter for strategy formulation? 2). When is a company's competitive advantage most likely to endure over ti
• Compare and contrast the theories of scientific management with that of the human relations management approach. • Determine whether there is one best approach to management,
Explain how the EOQ technique helps explain the following: All things being equal, the production inventory quantity will be larger than the economic order quantity.
All other things held constant, increasing the level of confidence for a confidence interval estimate for the difference between two population means will result in a wider confide
Companies are now more and more interested in using intangible assets and human capital as a way to gain an advantage over competitors. True False
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