QUESTION 1

The following are six major types of systems that serve the various organizational needs:

• Executive Support Systems (ESS)
• Management Information Systems (MIS)
• Decision-Support Systems (DSS)
• Knowledge Work Systems (KWS)
• Office Systems and
• Transaction Processing Systems (TPS).

Describe all of the above, and give relevant examples of their uses, and for whom they are more appropriate.

QUESTION 2

Information System influences the way a business operates and calls for an in-depth re-organisation of the way business is done in order to adapt to the information system implemented. Discuss.