Describe the problem in this case study, Business Management

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QUESTION

Instruction- Read the following case study and answer the questions below

Wesley, a newly appointed room attendant supervisor's, productivity has not been as expected. Complaints have been received from his experienced subordinates. The quality and quantity of work have decreased. The management style adopted by Wesley is authoritarian

a) Describe the problem in this case study

b) Explain the problem solving stages with respect to the case study

c) Describe how personality affect problem solving cases

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