Question:

a) Why do we use the Internet as the new distribution channel for e-banking products and services?

b) In the context of e-banking or e-commerce, outline some of the risks associated with informational websites and transactional websites.

c) (i) Describe what you understand by the term account aggregation using a suitable example.

(ii) Show the risks associated with aggregation services.

d) In what ways does e-banking differ from traditional banking in terms of the services they offer? Provide suitable examples where necessary to support your answer.

e) There are different risks associated inside an e-banking infrastructure and there are different technologies that exist to ensure that the organisation's network boundaries are secure. Explain TWO such technologies with the help of diagrams to support your answer.

f) Operational risk is the risk of direct or indirect loss resulting from inadequate or failed internal processes, people and systems or from external events. One of the main causes of operational risk concerns management information systems. Describe how management information systems directly relate to operational risk.