Describe customer-firm relationship, Microeconomics

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Question 1:

"The rush of new and existing enterprises to exploit the opportunities presented by the internet economy is giving rise to new business models". Discuss.

Question 2:

"E business migration is solely a technological issue". Discuss.

Question 3:

"Customer, both B2C and B2B , will expect firms to be able to interact with them and to provide service for and to them anywhere, anytime and on various types of electronic device".

Analyse this statement in the light of the avenues through which wireless and/or mobile devices add value to the customer-firm relationship.


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