Question 1:

As a potential investment company you have been asked to brief your potential business partner about the most important steps required for the setting up of a hospitality/tourism business. Clearly identify and explain the purpose and scope of a feasibility study including the crucial component of each scope in relation to the setting up of a new business.

Question 2:

(a) Define the term "business ethics" and "social responsibility" and explain the relevance of ethics and social responsibility within the tourism and hospitality sector.

(b) With the help of a diagram discuss the major stakeholders that needs to be managed by hospitality/tourism organizations in order to ensure ethical behavior.

Provide your explanations with the support of a relevant hospitality/tourism organization.

Question 3:

(a) Define the term "Leisure" and trends affecting leisure consumption within the hospitality sector.

(b) Explain what are the considerations to be taken into account when implementing leisure facilities and services in a particular hotel.