QUESTION

Instruction: Read the following case study and answer the questions below

Jane, a new woman manager has joined XYZ company. Jill, an employee was only working four days a week, taking the fifth day off to follow her vocation - being a docent at a museum. When Jane told Jill that she really needed her to be there every day, Jill told her that the former boss, Jack - now Jane boss - had given her permission that clearly trumped Jane objection. The latter confirmed with Jack that this was the case

Jane travels a great deal and need to dependent on Jill to keep things running while she was away. Even though Jane clearly conveyed Jill priorities to her, she worked on whatever she wanted to whenever she wanted

Jane was new to the company and she was a tenured employee. She was the only person trained to manage the company complex database. The only other person in the company who could pull data from it was on the CEO's staff and traveled frequently

Jill reports were late to Jane so the latter's reports were late to everyone else. The CEO would come to Jane office every morning asking for the latest numbers, which were the barometer of progress in new venture. Each time Jill spent an hour talking to Jane boss behind closed doors in his office

a) Define the problem in this case study

b) Describe the problem solving stages with respect to the case study

c) Discuss how personality affect problem solving cases