Already have an account? Get multiple benefits of using own account!
Login in your account..!
Remember me
Don't have an account? Create your account in less than a minutes,
Forgot password? how can I recover my password now!
Enter right registered email to receive password!
Customer Service Management
CRM involves several activities related to planning - both long terms and short terms, measurement and control, improvement and innovation of all aspects of relationship with customers. The subsequent aspect will have important impact on electric utility business.
1. Customer Segmentation
2. Understanding requirements of various segments
3. Customer Satisfaction Measurement
4. Feedback Analysis
5. Problem Solving
The service deliveries companies are commonly follow the following sets for solving problem.
1. Select the problem recognized through feedback analysis
2. Collect and analyze the data regarding the relevant aspects of the problem
3. Analyze causes especially along with the help of cause and effect diagram
4. Evolve solution
5. Implement the solution in collaboration along with management
6. Evaluate effects
7. Standardize solution
8. Reflect on the whole exercise for lessons in the future.
Calculate the monthly electric bill for TESTU. Metering is as follows: B 00,000 kWHr C 00,000 kVARHr D 0,000 kW peak demand Facilities Charge = $500
Q. Two 1150:115-V transformers are to be inter connected for (a) 2300:230-V operation, and (b) 1150:230-V operation. Show the interconnections and appropriate polarity markings.
Q. Show Capital asset pricing model? This model was developed by the William F Sharpe ( 1990 Nobel prize winner in the economy ) and john linter in 1960. The model attempt to c
controller
Give some applications of manganin. Manganin is alloy of nickel, copper and manganese. This is used shunts in measuring instruments, for making their coils and for making pr
1. Describe the basic features of electricity at a fundamental level ? (to achieve a pass grade, explain the nature of electricity) 2. What part of a cable are conduc
Q. Illustrate the principles of operation of centralized SPC and distributed SPC and compare their performance. Ans: In centralized control, all control equipment is replac
Zener breakdown: Zener Breakdown takes place in very thin junction i.e. when both sides of junction layer is narrow. When a small reverse bias voltage is applied a Very strong
Q. What do you mean by Transconductance? The control that the gate voltage has over the drain current is measured by transconductance and is similar to the transconductance of
Q. What are the performance measures of oscillator circuits? 1. Stability: This is determined by the passive components. R, C and L determine frequency of oscillations. If R ch
Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!
whatsapp: +91-977-207-8620
Phone: +91-977-207-8620
Email: [email protected]
All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd