Are service operation different from manufacturing operation, Operation Management

Assignment Help:

Q: Are service operations different from manufacturing operations? 

Ans: The immediate answer is yes. However, if we categorise operating systems by one of the variables mentioned such as volume/ variety/flexibility or customer interaction, then service operations lend themselves to analysis just as manufacturing systems have done for many years. Although services have differing characteristics most of the challenges of improving performance and increasing service quality are essentially identical to manufacturing companies. Where attention has been focused on manufacturing companies for the past several decades, today over 70 per cent of the working population now work in a service organisation. The need for continuous improvement will ensure that many of the approaches introduced into manufacturing organisations will be introduced to services. 

 


Related Discussions:- Are service operation different from manufacturing operation

Key performance objectives of operation strategy, Key Performance Objective...

Key Performance Objectives of Operation Strategy There is broad consensus that supports the view that operational competitive priorities which satisfy customers such as price

Explain the role viruses other malicious code, Explain how the Internet has...

Explain how the Internet has aided criminal activity. 2. Provide three (3) specific examples of how the Internet has aided criminal activity. 3. Identify the types of crime that tr

Determine a transportation schedule, Question: A company has to make pr...

Question: A company has to make product deliveries from one of its four warehouses to customers in three areas. The table below shows the transportation costs (Rs) per product,

Explain the probability that this person actually has heart, Medical studie...

Medical studies have shown that 10 out of 100 adults have heart disease. When a person with heart disease is given an EKG test, a 0.9 probability exists that the test will be posit

Explain b2b marketing, Is B2B marketing really any different than B2C marke...

Is B2B marketing really any different than B2C marketing? Many believe that B2B marketing may actually be much more manageable than B2C marketing. How do you feel about that percep

Explain what is the role of safety stock in an mrp system, 1) Discuss the m...

1) Discuss the meaning of MRP such as planned order release and scheduled order receipts? 2) Many practitioners currently update MRP weekly or biweekly. Would it be more valuabl

Determine the price and quantity of toasters, Determine the price and quant...

Determine the price and quantity of toasters: There are 100 producers of toasters. Half of the producers are "low quality," i.e. their products will break with probability of

Explain successful entrepreneurial organizations, Successful Entrepreneuria...

Successful Entrepreneurial Organizations identify an entrepreneurial organization that has been successful for at least 10 years. What factors have contributed to the organization'

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd