Are service operation different from manufacturing operation, Operation Management

Assignment Help:

Q: Are service operations different from manufacturing operations? 

Ans: The immediate answer is yes. However, if we categorise operating systems by one of the variables mentioned such as volume/ variety/flexibility or customer interaction, then service operations lend themselves to analysis just as manufacturing systems have done for many years. Although services have differing characteristics most of the challenges of improving performance and increasing service quality are essentially identical to manufacturing companies. Where attention has been focused on manufacturing companies for the past several decades, today over 70 per cent of the working population now work in a service organisation. The need for continuous improvement will ensure that many of the approaches introduced into manufacturing organisations will be introduced to services. 

 


Related Discussions:- Are service operation different from manufacturing operation

What are the benefits of the total productive maintenance, What are the ben...

What are the benefits of the total productive maintenance? Benefits of Total productive maintenance (TPM): • Less equipment downtime and main stoppages in production providi

Why user should be involved design of the database, We are agree that the u...

We are agree that the user should be involved in the design of the database. Class, how would you go about the process of designing a database? What processes are involved? And ple

Explain what are the upper and lower control chart limits, The defect rate ...

The defect rate for a product has historically been about 2.4%. What are the upper and lower control chart limits for a p-chart, if you wish to use a sample size of 100 and 3-sigma

Explain the current organizational culture, Using the competing values fram...

Using the competing values framework as a point of reference, how would you describe the current organizational culture? Provide examples to support your conclusions.

Why competitive priorities are important, Androsia manufactures batik fabri...

Androsia manufactures batik fabrics in a labor intensive, low-volume process on the island of Andros. The Hershey tour shows how cocoa beans are processed into chocolate using a hi

MBA, Describe the various approahes to tqm

Describe the various approahes to tqm

Define coaches are matched to their situation, Word paper that analyzes the...

Word paper that analyzes the two leadership case studies, "Coach Knight: A Will to Win" and "Coach K: A Matter of the Heart." Address the following questions and concepts:

Explain significant increase in employee theft, If Textile Manufacturing, I...

If Textile Manufacturing, Inc. reduces the hourly wages of its employees so that it can compete with imported clothing, it can anticipate a significant increase in employee theft o

Discuss the breakeven point, Discuss the breakeven point. What is the break...

Discuss the breakeven point. What is the breakeven point? Why does a small business need to do a breakeven analysis?

Explain rtp, Orange Company is allocating its advertising budget for its ne...

Orange Company is allocating its advertising budget for its new smartphone targeting graduate and undergraduate students in RTP. The company has invited representatives from the lo

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd