After Purchasing

The following points should be considered for after purchase facilities.

1. Avail of any training the software engineer or vendor may provide, even if it is at a cost. Insist if no training is explicitly offered! 
2. Prepare a well thought out contingency plan in case of software failure, chances are you may need it, and being unprepared is detrimental to your practice. 
3. Ideally more than a couple of staff should be provided training on the operational features of the package and a manager/supervisor should get trained on technical aspects of the package like loading, handling data corruption, back-up, restore etc.