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Access - Customer Satisfaction and Service Quality
Involves approachability and ease of contact. It means: the service is easily accessible by telephone (lines are not busy and they don't put you on hold), waiting time to receive service (e.g. at a bank) is not extensive, convent hours of operation and convenient location of service facility.
To determine the standard working time for a special job, following observation data is collected. Observation 1 2 3 4 5 6 7 8 Time (in second) 17 18 15 14 13 15 16 13 a) If the pe
State the term Shamrock Organisation? Shamrock Organisation: According to Charles Handy the 'Shamrock Organisation' used to apply a model to the workforce flexibility. Th
All of the following are time phasing requirement of an MRP logic except Options Gross requirement will occur at the middle of a period On hand inventory will be measured
Kentwood Electronics manufactures three components for stereo systems: CD players, tape decks, and stereo tuners. The wholesale price and manufacturing cost of each item are: Compo
what is characterstics of operation research
By whom Dual factor theory was propose? Dual factor theory has been proposed by Herzberg.
Dell Computers is known for revolutionizing the personal computer market using mass customization. This company can turn out a huge volume of computers while still having a variety
Hello! I need some help creating a ghant shedule for silo bins. I am harvesting, and I have large grain bins which will be filled depending on how fast we harvest. I also need to
Compare and contrast patents, copyrights, and trademarks. Evaluate how these provisions can improve the financial position of a small business.
The upper and lower limits for diving ring diameters made by John''s Swimming are 40 and 39 cm. John took 11 samples with the following average diameters (39, 39.1, 39.2, 38.9, 39.
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