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Write down a 200- to 300-word response to the following

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Write a 200- to 300-word response to the following: Effective telephone communication is an expected attribute within any computer support organization. Discuss best practices used in pregreeting, greeting, conversation, and closing that facilitate a successful call. In addition, identify the proper uses of phone functions and how they assist computer support specialists in resolving problems.

Reference no: EM13468524

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