Write brief summary from each video

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Reference no: EM132385093

Instructions:

1. Read this article and watch the videos that are attached: "5 customer service phone calls that will make you feel better about your life"

2. Each example may be a bit extreme, but controversy is easier to write. Number the phone conversations provided in order, then write a brief summary and include at least one example of what worked or what did not, and explain.

Need to write brief summary from each video.

Attachment:- Instructions.rar

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This assignment was based on 5 scenario of customer service phone calls where the customer service representative and customer was interacting and it was analyzed how well customer service representative analyzed the customer query and respond to the client's query.

Reference no: EM132385093

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