Without conducting additional reading in acknowledge section

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Reference no: EM134018267

OL 4991 Trauma-Informed Leadership

Assignment:

This assignment offers a single prompt for each chapter in Book:

The Empathetic Workplace (Manning, 2021), Step 2: Acknowledge pp. 91-116 (Chapters 16-24)

The responses to each question should not exceed one well-developed paragraph supported by evidence from the chapter.

Chapter 16: Without conducting additional reading in the Acknowledge section, what would be a better approach than the one Robert, the department chair, took with Hannah?

Chapter 17: "If the speakers don't feel that you heard them, they will not be able to hear what you are telling them. Discuss.

Chapter 18: Why is it critical to keep your response under control? For example, you might acknowledge the speaker with: "Sorry. That was tough to hear. I just need a minute."

Chapter 19: The author writes that the first thing we should say after someone shares a story of trauma (either for the first time or after countless retellings) is "Thank you." Explain.

Chapter 20: The author presents several examples of what we should not say after saying "Thank you." Share a story of being on the giving or receiving end of one of these statements.

Chapter 21: The goal of the examples of "what to say instead" in this chapter is "to create room for the speaker's feelings and convey that you are understanding and not judging." Select one example where you have either provided or received a similar statement from a colleague or friend.

Chapter 22: First, describe what is meant by "just world bias." Second, describe the negative impacts of victim blaming.

Chapter 23: As humans, we tend to view the world through our lived experiences, and from these experiences, we make assumptions about others. For example, why can the seemingly-positive expression, "I'll keep you in my prayers" be problematic?

Chapter 24: "What people in pain need from you is not a book, or a referral, or medical or legal advice, or words of wisdom." Explain.

Reference no: EM134018267

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