What was the issue the authors were addressing

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Reference no: EM133589918

Question

Article 5 is an example of a study where the authors are interested in understanding peoples experiences and opinions about a topic to build a knowledge base in a new or emerging area. The results may be used to further develop theory from the ground up (as opposed to hypothesis testing) or they may be used to inform strategies to deal with a particular issue. Qualitative methods-based on interviews and focus groups are often the methods used to gather and analyze information. In this study, the topic relates to how spyware software support technicians can approach the issue of violence when the product they are supporting may be used as a tool for abuse.

1. What was the issue the authors were addressing?

Reference no: EM133589918

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