Reference no: EM133318114
Case Study: The chairman of Dam Business Enterprise needs to appoint a vice president for his company. He decides he wants to appoint Ms. Subha, a junior employee at the company who lacks the qualification and experience for the position. Though there are other dedicated and loyal employees who are more experienced and qualified for the position, the chairman wants to appoint Ms. Subha. It was said that this was because Ms. Subha was doing numerous personal favours for the chairman. Although other management members disagreed with the appointment, the chairman went ahead with his decision.
After her appointment, Ms. Subha showed that she is a passionate leader who enjoys her work as vice president, and is dedicated to her new role. She even works over the weekends and holidays to keep on top of things. Ms. Subha even had CCTV cameras fixed in the office and connected to her devices in order for her to have supervision when she was off of the premises.
Ms. Subha started making all decisions on the contracts on her own and kept the chairman informed about the progress in business. There were senior employees who were well qualified and well experienced, who suggested strategic plans for bringing success in selling their products and keeping customers happy, but she was so confident in her decision-making skills that she rejected the opinions of others in the workplace.
Ms. Subha liked to be praised and respected by all her colleagues and subordinates for her leadership style and qualities. She wanted her subordinates to praise her in all circumstances, even when her decisions were going wrong. Ms. Subha was so confident in her ideas and thoughts that she felt, as subordinates, they should implement her decisions without questioning. This meant the subordinates had no room for discussion. She often rejected good ideas from sincere employees because they did not fall in her line of thinking or she disliked their authority. Nepotism in the company rose under Ms. Subha's leadership.
Over time, a set of employees grew close to Ms. Subha. They praised her under all circumstances and did everything to get into her good books. This helped Ms. Subha gather matter through grapevine communication.
A period came, however, when her favourite employees started coming to work late. Business resources were being misused. There was theft of materials in the factory. Ms. Subha was surrounded by people who kept praising her, but no one in her team had the capacity to think critically when making business decisions. The business is now at a loss and the chairman has asked Ms. Subha to look into the reason for the loss.
Question: From the above scenario, what role does the leader of an organisation play? Additionally, explain how EQ and SQ may have helped mould Ms. Subha into a better leader.