Reference no: EM132326526
Factual Review Questions -
1. Define the term partnering.
2. What are the benefits of partnering?
3. Describe each step in the partnering model.
4. Define the term internal partnering.
5. What is partnering with suppliers?
6. Explain the mandatory requirements of supplier partnerships.
7. List and explain the stages of development in supplier partnerships.
8. Explain the rationale for partnering with customers.
9. What is a manufacturing network?
10. What role does mutual need play in manufacturing networks?
11. List and explain the most widely practiced network activities.
12. What types of services do educational institutions typically provide to business and industry partners?
Critical Thinking Activity - Does training Cost or Pay?
John Andrews and Martha Stevens are supervisors in the production department of ATV Inc., a manufacturer of various types of all-terrain vehicles. ATV is beginning to feel the pressure of global competition. To continue the growth it has enjoyed over the last five years, ATV is going to have to improve quality, productivity, customer service, and supplier relationships.
One task force has been formed to investigate the feasibility of supplier partnerships. John and Martha have been appointed to another task force to determine whether a partnership with a local college is feasible as a way to improve employee performance. Representatives from the college have interviewed employees, supervisors, and managers to determine what types of assistance ATV needs.
The college's director of business services made a presentation to the Education Partnership Task Force this morning. He made the following recommendations: (a) all production employees should receive training in benchmarking, continuous process improvement, use of the quality tools, and problem solving; (b) the training should be provided on-site and on company time; and (c) the company should pay all costs associated with the training. John and Martha are discussing these recommendations.
"There is no way ATV is going to pay what the college wants to charge," said John. "And I guarantee there won't be any training conducted on company time. All of this is too expensive. Management will turn the college down flat."
"I don't think so," said Martha. "If the training improves our performance enough to keep us competitive, it will be worth every penny and more."
Join this debate. Does training for business and industry cost, or does it pay? What is your opinion?
Discussion Assignment - Partnering with Customers Pays Off
Discussion Question - Discuss the following question in class or outside of class with your fellow students:
1. Is there a store, restaurant, or other establishment with which you do business that could improve its service or products? If given the opportunity, what would you tell the owner or manager about improvements that are needed?
Discussion Assignment - Business and Education Partnerships
Discussion Questions - Discuss the following questions in class or outside of class with your fellow students:
1. Do you know of any companies that partner with educational institutions for training or technical assistance?
2. Does the institution you are attending partner with business and industry?
3. In both cases, what is the nature of the partnership (e.g., what kinds of courses, technical assistance)?
Textbook - Quality Management for Organizational Excellence Introduction to Total Quality, Eighth Edition by David L. Goetsch and Stanley B. Davis.
Chapter 5 - Partnering and Strategic Alliances.
Attachment:- Assignment File.rar