Reference no: EM133988408

Assignment:

Read the case study, then answer the questions that follow.

Case study 1

Katie has recently started work with a disability agency, which provides a day program for people with disabilities. Disabilities range from neurological, psychiatric and physical. Most of the clients are teenagers or are in their early twenties. It is Katie's first job in disability work, as she has just completed her Certificate III.

One of the objectives of the agency is to support clients to develop skills to enhance their daily living activities and support them to access employment opportunities. The agency has links with a number of employers that have a policy to employ people with disabilities.

During Katie's first day of training, her supervisor asks her to reflect on her own ability to work inclusively and improve her self-awareness and social awareness. Katie's supervisor says this is a critical component of her training, as having strong self-awareness benefits her ability to work with diverse clients.

On the same day, one of the clients Katie is introduced to has a toileting accident in the café. She is asked to support the client to be cleaned in the bathroom and change his clothes. She is given clear instructions about hygiene and infection control.

Another client she talks to has Tourette syndrome, which causes him to yell out intermittently.

Question 1

Use the reflective cycle to systematically think about Katie's self-awareness on her first day in the program. Use all the headings in the cycle to structure your reflections.

Question 2

Describe two actions Katie could take to improve her social awareness.

Read the case study, then answer the questions that follow.

Case study 2

Margie works with young foster children in metropolitan Sydney. The service supports the needs of children from diverse backgrounds. Some children do not know or understand much about their culture or customs. Cultures represented include Islamic, Chinese, Korean, Sudanese, Syrian, Maori, Torres Strait Islander, and different Aboriginal cultures.

Margie's job as diversity officer is to promote diversity in the workplace, and ensure that staff are adequately trained to meet the diverse linguistic, cultural and social needs of the children.

One of Margie's colleagues, Lin, asks to speak to Margie about his concern regarding one of the children. Zayaan is a practising Muslim and has been placed with a white Australian family. Lin says that Zayaan has lost weight and appears undernourished. Lin is concerned that Zayaan is being neglected. When Zayaan is brought in for an interview with the family, she sits quietly and does not speak. Afterwards, Margie asks to speak with Zayaan on her own and, after quite a long interview, learns that Zayaan has been told that she cannot eat unless she eats the pork provided; she needs to swim at the beach with the other children; and she cannot practise Islam at home.

Question 1

What practices or procedures could Margie implement to promote respect and value of diversity and inclusiveness in the workplace? Identify and describe at least five practices or procedures in your answer.

Question 2

Explain what Zayaan's rights are, and what Margie and Lin's responsibilities are to ensure Zayaan's rights are protected.