What key questions should employees be asked

Assignment Help Management Theories
Reference no: EM132724379

BSBLED501 Develop a workplace learning environment - Australian Health and Management Institute

Activities
Complete the following activities individually or in a group (as applicable to the specific activity and the assessment environment).

Objective To provide you with an opportunity to identify potential formal and informal learning opportunities.
1. Suggest at least three benefits to providing learning opportunities in the workplace.

2. Identify two examples of both formal and informal learning opportunities that could be introduced in your workplace.

Activity 1B

Objective To provide you with an opportunity to recognise how to identify learning needs of individuals in relation to the needs of the team and/or enterprise and available learning opportunities.
1. Provide two examples of tasks that can be monitored within your workplace when assessing current performance levels.

2. Suggest two organisational changes that would result in employees having learning needs. Why is it important to meet these needs?

Activity 1C

Objective To provide you with an opportunity to identify how to develop and implement learning plans as an integral part of individual and team performance plans.
1. What is a learning plan and what key details should it include?

2. Why is it important to include a review date in a learning plan? Provide at least two reasons.

Activity 1D

Objective To provide you with an opportunity to identify how to develop strategies to ensure that learning plans reflect the diversity of needs.
1. Provide four examples of learning needs that might exist in your workplace.

2. Outline the actions required to facilitate a team development meeting in order to identify and plan improvement.

Activity 1E

Objective To provide you with an opportunity to identify how to ensure organisational procedures maximise individual and team access to, and participation in, learning opportunities.
What procedures will it important to check in relation to access to and participation in learning opportunities within your workplace? Provide at least two examples.

Activity 1F
Objective To provide you with an opportunity to identify how to ensure effective liaison occurs with training and development specialists and contributes to learning opportunities which enhance individual, team and organisational performance.
1. Provide two benefits to using an existing employee to act as a specialist and lead training activities.

2. Suggest at least three benefits and drawbacks to using computer-based training/e-learning as a method of training and development.

3. In no more than 200 words, evaluate whether sending employees on training courses is an effective method of enhancing individual, team and organisational performance.

Activity 2A
Objective To provide you with an opportunity to identify how to develop strategies to ensure that workplace learning opportunities are used and that team members are encouraged to share their skills and knowledge to encourage a learning culture within the team.
1. Provide at least three examples of strategies that could be used within your workplace to encourage people to take part in learning opportunities.

2. How can employees share the skills and knowledge they have gained through learning with others in the workplace? Describe at least two communication channels.

Activity 2B
Objective To provide you with an opportunity to identify how to implement organisational procedures to ensure workplace learning opportunities contribute to the development of appropriate workplace knowledge, skills and attitudes.
What procedures could be introduced to ensure that learning opportunities contribute to the development of appropriate workplace knowledge, skills and attitudes?

Activity 2C

Objective To provide you with an opportunity to identify how to implement policies and procedures to encourage team members to assess their own competencies and to identify their own learning and development needs.
1. Provide two examples of occasions where employees can be invited to evaluate their own performance.

2. What key questions should employees be asked in order to encourage self-evaluation? Provide at least three examples.

Activity 2D

Objective To provide you with an opportunity to identify how to share the benefits of learning with others in the team and organisation.
1. Suggest two different barriers that employees may put up in relation to participating in learning opportunities.

2. What approaches can be used to share the benefits of learning with others in the organisation?

Activity 2E

Objective To provide you with an opportunity to identify how to recognise workplace achievement by timely and appropriate recognition, feedback and rewards.
1. In relation to learning opportunities, what actions taken by employees might be requiring of recognition? Provide three examples.

2. Briefly describe the difference between recognition and reward, and provide two different examples of rewards which could be used within the workplace.

Activity 3A
Objective To provide you with an opportunity to identify how to use strategies to ensure that team and individual learning performance is monitored to determine the type and extent of any additional work based support required and any Work Health and Safety (WHS) issues.
1. Provide at least three examples of strategies that could be used to monitor team and individual performance.

2. What consideration do you have to make in relation to Work Health and Safety when monitoring learning activities in the workplace? Suggest two examples.

Activity 3B

Objective To provide you with an opportunity to identify how to use feedback from individuals and teams to identify and introduce improvements in future learning arrangements.
1. Provide at least four aspects that it may be necessary to gain feedback about from those who have participated in workplace learning.

2. What sorts of improvements can be made to learning opportunities on the basis of feedback?

Activity 3C

Objective To provide you with an opportunity to identify how to make adjustments, negotiated with training and development specialists, for improvements to the efficiency and effectiveness of learning.
Provide three examples of adjustments that it might be deemed necessary to make to improve the efficiency and effectiveness of learning.

Activity 3D
Objective To provide you with an opportunity to identify how to use processes to ensure that records and reports of competency are documented and maintained within the organisation's systems and procedures to inform future planning.
1. What information is it important to share with management figures regarding the progress of learning and development activities?

2. Suggest three reasons why it is important to maintain records and reports of competency following training within the workplace.

Section A: Skills Activity
Objective: To provide you with an opportunity to show you have the required skills for this unit.

A signed observation by either an approved third party or the assessor will need to be included in this activity as proof of completion.

This activity will enable you to demonstrate the following skills:
• Learning
• Reading
• Writing
• Oral Communication
• Navigate the world of work
• Interact with others
• Get the work done.

Answer the activity in as much detail as possible, considering your organisational requirements.

1. Within your workplace environment, develop strategies to develop learning plans for a range of employees with a diversity of learning needs. Consider the skills and knowledge required by employees and the learning opportunities required to meet their needs.

2. Review a range of information regarding current performance levels, including written information, to determine how learning opportunities can be applied to the workforce.

3. Use information from a range of sources to develop and document learning plans for at least two employees. Ensure that these are produced using technical and organisational vocabulary.

4. Within your workplace environment, hold a meeting to establish the learning needs of a team or department. This should involve:

• Presenting information using appropriate language and features
• Using questioning and listening techniques to identify learning needs and obtain feedback
• Playing an active role in facilitating effective group interaction
• Applying a range of communication strategies to encourage others to share their knowledge and skills and reflect on the effectiveness of the interaction.

5. Within 300 words, explain a situation where you have had to recognise and respond to both explicit and implicit organisational procedures and protocols and legislative/regulatory requirements.

6. Use a range of strategies to monitor individual and team performance following the implementation of learning opportunities. Identify and necessary changes to learning provision and negotiate these with the learning supervisor.

Section B: Knowledge Activity (Q & A)
Objective: To provide you with an opportunity to show you have the required knowledge for this unit.

The answers to the following questions will enable you to demonstrate your knowledge of:
• Explain how management of relationships can achieve a learning environment
• Identify principles and techniques involved in the management and organisation of:
o adult learning
o coaching and mentoring
o consultation and communication
o improvement strategies
o leadership
o learning environment and learning culture
o monitoring and reviewing workplace learning
o problem identification and resolution
o record keeping and management methods
o structured learning
o work based learning.

Answer each question in as much detail as possible, considering your organisational requirements for each one.

1. In approximately 200 words, outline the benefits of encouraging a learning culture with the work team.

2. Identify the key principles and techniques involved in the management and organisation of the following:

• Adult learning
• Coaching and mentoring
• Consultation and communication
• Improvement strategies
• Leadership
• Learning environment and learning culture
• Monitoring and reviewing workplace learning
• Problem identification and resolution
• Record keeping and management methods
• Structured learning
• Work-based learning

Section C: Performance Activity
Objective: To provide you with an opportunity to demonstrate the required performance elements for this unit.

A signed observation by either an approved third party or the assessor will need to be included in this activity as proof of completion.

This activity will enable you to demonstrate the following performance evidence:
• Collaboratively review performance development needs of individuals and teams
• Plan professional development for individuals and teams that enhances organisational performance
• Develop and implement learning plans
• Liaise with training and development specialists
• Recognise workplace achievement by giving feedback, recognition and rewards
• Monitor and improve workplace learning
• Record and report workplace learning outcomes.

Answer the activity in as much detail as possible, considering your organisational requirements.

1. Working with line managers and employees, review the performance development needs of individuals and teams within the organisation.

2. Based on the identified development needs, plan professional development for individuals and teams to enhance organisational performance.

3. Within your workplace environment, develop and implement learning plans for teams and employees with varying development needs.

4. Select the appropriate development specialists to carry out the learning activities and liaise with them to make all necessary arrangements.

5. During or following the completion of workplace learning, recognise the achievement of others by providing feedback, recognition and rewards where necessary.

6. Monitor workplace learning activities and make and improvements where it is needed.

7. Record and report workplace learning outcomes according to the organisation's systems and procedures.

Attachment:- Develop a workplace learning environment.rar

Reference no: EM132724379

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