What is sentiment, How does a savvy company find ways to

What is sentiment

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Question 1: What is Sentiment? How could a person or business greatly benefit from it?

Thinking about Sentiment Analysis and Speech Analytics...

Question 2: Pick a large company, which we might know (let's say one of the top 1000 companies). How does a savvy company find ways to better to "listen" and improve their customers experience? Add a reference link to support your findings.

Question 3: Social media analytics companies provide integrated support that is helpful to many parts of a business. List and briefly describe the best practices in social media analytics. And

Question 4: Social Network Analysis can help companies divide their customers into market segments by analyzing their interconnections. Why is this important? What are some of the benefits a company can use?

Reference no: EM132491767

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