Reference no: EM133533281

Question: You have started the first week of your externship and are making great steps towards your future career in the pharmacy tech field. As you work with your pharmacy team and the patients, reflect on your listening skills and your ability to effectively communicate. This first week may be a great time to ask yourself: What are my communication and listening strengths? What is one weakness and how can I work to improve this skill? During this first week of externship, you will meet your internal customers. These include your team of pharmacy technicians, the pharmacist(s), the pharmacy supervisor, and the store manager. You will learn the expectations for providing customer service to patients that call or visit the pharmacy, as well as learn the expectations for providing customer service to prescribers, vendors or other pharmacies that call for assistance. Consider your listening skills and your ability to effectively communicate. Think about your externship and reflect on the following questions: List one of your communications strengths in each of these areas: Verbal communication Non-verbal communication Written communication What is one weakness and how can you improve your skills? The most important character traits of a pharmacy technician are honesty,