Reference no: EM132277504 , Length: word count:450
Assignment -
Communication - Within the high-stakes environment of health care, nurse leaders are responsible for promoting patient safety and other essential outcomes via productive communication. Yet, engaging in effective communication can be more challenging than expected at times. What barriers may inhibit or complicate communication in the workplace?
As you strengthen your presence as a savvy nurse leader, it is helpful to examine communication challenges and to explore approaches and circumstances that encourage productive communication. This week you examine opportunities and challenges related to communication.
Learning Objectives -
- Evaluate the elements of the communication process
- Evaluate strategies for overcoming barriers in the communication process
Discussion: Addressing Barriers to Effective Communication
From moment to moment, a nurse leader's day involves communication-with patients, families, colleagues, supervisors, and so on.
Think of a particular day you spent working in a health care environment, and consider three or four distinct points in time. For each point of time, consider the following: With whom did you interact? Which forms of communication did you use? What issues were communicated about-did they seem to be light-hearted or sensitive? Straightforward or complicated? How would you describe the pace of the interactions and your work?
As you consider these questions, it becomes clear that communication can be quite complex, with many layers of meaning that shape the experience for everyone involved. How could this awareness help you to understand instances of ineffective communication when they arise?
To prepare:
- Reflect on an incident involving ineffective communication within your organization or another health care setting.
- What barriers contributed to this incident? What other challenges may have influenced this situation?
- Using the information presented in the other Learning Resources, consider what could have been done to prevent or address the ineffective communication. Why do you think the use of these strategies would have resulted in better outcome(s)?
Post a summary of an incident involving ineffective communication. Describe communication barriers and other challenges that contributed to the incident. Propose one or more strategies that could have been employed to promote a better outcome. Be sure to refer to elements of the communication process. I.E No dictionaries, No magazines, No newspapers and No websites except: (like NIH or AHRQ); or educational sites such as Purdue.