What communication need was darolyn primarily addressing

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Darolyn works at a local coffee shop two days per week. She is in charge of taking people's orders and writing their names on the paper cups. This may not seem like a very demanding or important job, but it is one that Darolyn takes very seriously. It is important to her that she not only matches the customer's name with the right drink, but that she spells their name accurately verifying each spelling with the customer before checking them out. Darolyn took Ursula's order, replying "that's such a cool name." Darolyn's attention to detail and positive comment left Ursula smiling as so many people misspell her unusual name. Get the instant assignment help. What communication need was Darolyn primarily addressing when she commented about Ursula's unusual name?

Reference no: EM133929172

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