Reference no: EM131802660

Assignment:

Now that you have discovered what incivility is, let's review therapeutic communication techniques.

Choose one scholarly, peer-reviewed on incivility in the nursing workplace or the classroom. Write a one to two-page summary, using APA 6th edition writing mechanics, of your article. Add three of your personal thoughts or insights (in a few sentences) at the end of your summary.

It could be something you have experienced at school or work or saw happen in a classroom or work situation. Finally, give some thought as to how you would manage this situation (remember therapeutic communication techniques):

Would you feel comfortable reporting these uncivil actions?; who would you report it to?; if the situation happened to you, would you use productive confrontation to address the person who was uncivil?; if you have been uncivil, what are your plans to change your behaviors?; and what therapeutic communication techniques would be best to use in this situation?

You can add anything else you might like to address concerning incivility.

Please in-text cite your reference/s and add them to a reference list at the end of the paper in APA 6th format.

Discusses the following

Would you feel comfortable reporting these uncivil actions?

Who would you report it to?

If the situation happened to you, would you use productive confrontation to address the person who was uncivil?

If you have been uncivil, what are your plans to change your behaviors?

What therapeutic communication techniques would be best to use in this situation?