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What are the different types of alternative resolutions

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Assignment: Scenario: Your good friends, Mary and John, called you very upset as they were coming back from civil court. They went there to file a suit against a furniture store for problems with their lease agreement. The clerk, in reviewing the contract, set them up for alternative resolution of their dispute pursuant to the contract.

They know you are taking this class and ask you to explain:

1. What alternative dispute resolution is - how would you explain this to them

2. What are the different types of alternative resolutions

3. Why is this type of resolution used to resolve situations

4. What can they expect in this process

5. What are the advantages of using this system

Be sure to provide in text citation and source information in APA format including a working URL.

Reference no: EM132348110

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