What are some characteristics of a good measure or metric

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a. Process mapping has been discussed several times during this course. Draw a SIPOC diagram of the orientation process at a former or current organization you’ve been a part of. Indicating which are VA, NVA and BNVA.

b. As LSS practitioner, when you set up measures what would you measure? Why? What are some characteristics of a good measure or metric?

c. When using DMAIC, in the define stage, how do you start?

Reference no: EM13830446

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