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Read carefully the case study No 24 from your textbook (Best Buy Co. Inc: Sustainable customer centricity Model?)and answer the following questions:
1. Identify opportunities and threats as well as strengths and weakness of the company.
2. What is/are the strategy (ies) used by Best Buy?
3. Explain the contribution of various functional areas of Best Buy Company to its well-being.
4. Determine the issues affecting to the strategic competitive advantage of the company.
5. Recommend solutions for Best Buy to improve its competitive advantage.
Attachment:- Case Study-Sustainable Customer-Centricity Model.rar
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