Reference no: EM132394674

SITXHRM004 - Recruit, Select and Induct Staff Assignment - Victoria University, Australia

Assessment 1 -

This unit requires you to develop, advertise, interview shortlist and offer a 3 different positions as per the scenario below. Each student will "advertise" their positions, and a selection of their fellow class members will apply. (It is important that each "applicant" take this opportunity seriously, as it will be invaluable practice for apply for and attending job interviews in real life!). This task must be undertaken in line with the supplied Employee Recruitment & Selection Manual.

Scenario - You work for BD Corp, a 120 room hotel located in the CBD. BD Corp has its own restaurant located on the second floor which is open for breakfast, lunch and dinner. The restaurant is a-la-carte with a seating capacity of 85. Whilst it is available for the public as well as guests, typically the clientele are as follows:

• Breakfast (buffet) - 87% hotel guests / 13% public - operating on average at 77% capacity.
• Lunch (a-la-carte) - 62% hotel guests / 38% public - operating on average at 48% capacity.
• Dinner (a-la-carte) - 46% hotel guests / 54% public - operating on average at 67% capacity.

BD Corp also runs a coffee cart at local charity events, community centres and other not-for-profit establishments. All equipment, ingredients and consumables are provided by BD Corp for no charge. Staffing consists of 1 x BD Corp supervisor and volunteer baristas who work on a roster system (normally 1/2 to 1 day per week).

Task - Your manager has asked you to meet with him / her to discuss current vacancies and how they will be best filled. You are to arrange a time and gather all information required from your manager to perform this task.

After your meeting you are to develop and submit the following for approval:

Detailed job advertisements for at least 2 mediums for each of these positions, along with a report that outlines:

• Which advertisements mediums you chose and why.
• Detailed instructions and associated costs on how you would lodge each advertisements.
• Who you consulted with when developing each advertisement, including what input they provided to you during this process.
• Note: Be sure that each the look and wording of each job advertisement is honest and appealing, and that they take into account all relevant legal and organisational requirement.

A detailed selection criteria that takes into consideration the position description, attitudes, aptitude, experience / qualifications and industry expectations for these positions.

An interview checklist / form you can use within BD Corp for each of the above positions. This checklist should include a list of questions you would ask your candidates during the interview.

A generic unsuccessful letter for each applicant not successful in obtaining an interview.

A generic successful letter for each successful applicant to invite for an interview.

A generic unsuccessful letter for each interviewed applicant who will not be offered a position.

A generic successful letter for each interviewed applicant who will be offered a position.

A detailed induction checklist that will be used when inducting each new employee into the company.

Assessment 2 -

Working with another person, you will be required to prepare for and conduct face to face interviews with a minimum 2 applicants for each of the positions detailed in Assessment 1 and in accordance with the supplied Employee Recruitment and Selection Manual. You will be provided with 4 job applications per position form other student. The task will be undertaken in a simulated environment, as outlined below. Your partner and you will form the selection panel, and will both lead one interview per position each. Please note that the panel will be interviewing for 3 positions in total.

PART A - Your first step is to prepare for the recruitment process. Following your company policy and procedures along with the forms and correspondence developed in Assessment 1, you are to

• Review the applications received for each position.
• Shortlist the applications to 2 potential candidates (using your selection criteria).
• Document the reasons for your shortlisting decisions.
• Contact the shortlisted applicants and arrange for an interview (to be conducted in-front of your assessor),
• Send appropriate written correspondence to each applicant advising of the decision or next step (refer to the letters developed in Assessment 1).

PART A Evidence summary

You are to submit the following

• An explanation of your shortlisting decisions along with the criteria used to guide your decision making process.
• Copies of all correspondence sent to the applicants.

PART B - Following Part A, you will have 2 potential applicants per position to interview. You are to now recruit and select a person for each position. This requires you to

• Take the lead role within a selection panel (consisting of your partner and yourself) for one interview per position.
• Provide leadership and instruction to your fellow panel member.
• Conduct a job interview with 2 fellow students.
• Select the most suitable candidate for the position (or explain why no candidate is suitable).
• Contact the students referee (to be role played by your assessor).
• Prepare a selection report for management approval.
• Negotiate salary and employment conditions with successful candidate (your assessor will provide you with a salary range that is appropriate to your position).
• Advise the successful candidate of the result in writing.
• Advise the unsuccessful candidate of the result in writing.

Your assessor will allocate other students to play the role of the candidate, whilst you perform the role of the employer. It is important that you take this part seriously, as this is valuable experience in both interviewing candidates AND applying for positions. Your assessor will observe this process closely!

Things to consider whilst role-playing the interviewer:

• Be organised
• Prepare a selection criteria to use for each interview
• Know your position
• Know your company
• Be prepared to ask questions
• Be prepared to be asked questions
• Arrange access to all required documentation for this process.

Things to consider whilst role-playing the job seeker:

• Develop your CV
• Prepare an application for the job advertised
• Have questions ready
• Answer all questions to the best of your ability
• Apply sincerely for the position - use it as practice for real job applicants
• Try to win the job.

It is important that you take this role-play seriously. Think of it as an opportunity to practice for a real job interview, and to improve your interview skills.

PART B Evidence summary

• Your assessor will observe you conducting the interview and negotiating with the successful applicant.
• You are to submit your selection report, the final letters to applicants, and an email that advises your team of the new employee.

Assessment 3 -

For this task you are to run a training session to the team leaders on how to prepare for and induct the new staff members. This assessment must be undertaken in line with the supplied Employee Recruitment & Selection Manual.

This will require you to prepare for and run a training session making sure you:

• Refer to the induction checklist developed in Assessment 1.
• Develop a detailed induction book / handouts to be provided to new employees that cover each item outlined in your induction checklist.
• Develop a session running sheet (or session plan) that outlines what you will cover in the information session.
• Run your session (as outlined below) and discuss your induction process in detail.

It is important that you are prepared for this session, ensuring you:

• prepare for the session to ensure everything is covered.
• develop and provide relevant documentation / supporting materials to your team.

Your assessor will observe you running the meeting.

Session Context

• Each meeting will consist of yourself (running the meeting), and at least 2 other people, who will role-play other team leaders. Other people may include trainers or students from your course.

Things to consider whilst performing this task:

• Be organised - prepare and plan for the session thoroughly.
• Know your position, company and induction process
• Arrange access to all required documentation for this process
• Be prepared to ask questions
• Be prepared to be asked questions.

Things to consider whilst role-playing a team leader:

• Be prepared.
• Act professionally throughout the process.
• Be prepared to ask questions when you require more information.
• Answer all questions to the best of your ability.
• Make sure that by the end of the session, you are fully aware of the policies and procedures, along with the actions you would need to perform to implement them.

Remember, you will be required to both run the meeting, and role-play an employee (during another students assessment), so be sure to perform at your best at all times.

Assessment Summary - You are to submit the following

• Your staff induction booklet / handouts.
• Your session plan / induction running sheet.
• Your assessor will observe you running the meeting.