Regarding mandatory reporting requirements

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Reference no: EM133918133

Case Study

Susannah's husband Andrew has found out that Joe has been offering lifts to Susannah and the children. He has made a formal complaint to Joe's supervisor, Betsy. He has threatened to stop his wife and children attending the centre if Joe continues to work with Susannah and has requested a female worker to support his family.

Susannah has requested a female support worker, saying she would feel more comfortable and says her husband will allow her to continue attending the centre if she has a female support worker.

Jenny is appointed as Susannah's support worker. Susannah asks for some information about Domestic Family Violence (DFV) services in the local area. She has also asked if she can come to Jenny's house if she feels unsafe in her own home at any time. Jenny has explained that she cannot offer Susannah accommodation in her house, but she can refer her to a women's refuge service if Susannah needs this. Jenny feels very strongly about DFV issues and when she was younger she was in a violent relationship herself.

1. Describe how Betsy should respond to the complaint.

2. Describe two (2) ways Jenny can ensure she obtains legal, valid informed consent from Susannah.

3. What is Jenny's responsibility regarding mandatory reporting requirements?

4. Access and review the Community Work Practice Guidelines for indicators 1.5, 3.4, 4.1 and 6.3, explain how Jenny has or can ensure she is upholding the practice guidelines in relation to the services.

5. What rights does Susannah have in this situation?

Reference no: EM133918133

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