Purpose of total quality management

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Reference no: EM131268662

1. Understand the nature and purpose of total quality management and how it is influenced by the management culture of organisations.

2. Identify a range of total quality management techniques including benchmarking and process re- engineering.

Assignment Task

Choose an organisation and evaluate the reasons why they would be interested in the benchmarking process.

Discuss the steps this organisation will undertake to implement benchmarking practices and the challenges it may face doing this.

Provide recommendations to mitigate the risks and difficulties that the organisation may face.

Verified Expert

In this particular report the, proper highlights have been given to the ways in which the company can be able to enhance their market strengths and maintain their quality standards to explore the intervention of new technology advancement which will prove to be beneficial for increasing and managing the quality of performance as well as bench marking process for maintaining the qualities in the forth coming financial years.

Reference no: EM131268662

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len1268662

11/7/2016 2:50:29 AM

I would like this assignment to be very authentic with and appendix at the end of the report. Excellent, consistent, flexible delivery of group work obligations. Proactive leadership, accepts responsibility and ameliorates conflict. Undertakes complex tasks.Excellent, well articulated reflection on own strengths and weaknesses in relation to defined professional and practical skills. Identifies and follows up required actions.

len1268662

11/7/2016 2:49:23 AM

Graduate Skills: transferable, employability, practical and academic skills Written, oral and presentation skills; interpersonal, group and teamwork skills; leadership skills; numeracy; digital skills; practical, professional and academic skills WEIGHTED AT 25 Within word count or presentation time. Accurate spelling, grammar, punctuation, paragraphing. Eloquent, professional writing style, appropriate to the assignment OR professional, engaging, confident, audible and well paced presentation. Sophisticated use of technical vocabulary, where appropriate. Professional, creative visual presentation, including font, spacing margins, headings, graphics, images and appendices. Correct and systematic use of academic conventions, references an bibliography. Exceptional, consistent, flexible delivery of group work obligations. Proactive leadership, accepts responsibility and ameliorates conflict. Undertakes complex tasks. Exceptional, well articulated reflection on own strengths and weaknesses in relation to defined professional and practical skills. Identifies and follows up required actions. Within word count or presentation time.

len1268662

11/7/2016 2:48:07 AM

INTELLECTUAL & COGNITIVE SKILLS Critical thinking; conceptualisation; creativity; synthesis, analysis and evaluation; application; problem solving and research/investigation WEIGHTED AT 40% Well developed, persuasive, highly relevant, reasoned introduction and conclusions, demonstrating originality. Clearly and logically structured material showing sophisticated understanding of the discipline. Information or data selected from a broad range of highly relevant, current primary and secondary sources, and categorised, analysed or evaluated using relevant, self- determined methods or techniques. Well developed, perceptive, coherent arguments, systematically referencing primary and secondary literature, including competing perspectives, with clear rationale for choices. Exceptional integration of theory and practice, using appropriate conceptual frameworks. Exceptional application of numerical and statistical methods to defined complex problems. Substantiated, highly relevant recommendations generating novel solutions. Excellent awareness of ethical issues.

len1268662

11/7/2016 2:47:49 AM

KNOWLEDGE & UNDERSTANDING Factual and conceptual knowledge and understanding; use of class materials; independent reading WEIGHTED AT 35% Includes all required factual content, accurately and succinctly summarised. Includes relevant factual content only. Systematic, accurate identification of relevant concepts, theories and/or principles. Exceptional, in-depth understanding of factual and conceptual material, including understanding of the limits to knowledge in this area. Calculations are accurate, clearly set out, with excellent, precise explanations. Independent, wide-ranging, highly relevant reading and research, from authoritative primary and secondary sources.

len1268662

11/7/2016 2:47:13 AM

KNOWLEDGE & UNDERSTANDING Factual and conceptual knowledge and understanding; use of class materials; independent reading 35% Graduate Skills: transferable, employability, practical and academic skills Written, oral and presentation skills; interpersonal, group and teamwork skills; leadership skills; numeracy; digital skills; practical, professional and academic skills (including referencing/presentation 25% INTELLECTUAL & COGNITIVE SKILLS Critical thinking; conceptualisation; creativity; synthesis, analysis and evaluation; application; problem solving and research/investigation 40%

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