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Provide a clear definition of assertive behaviour discuss

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Reference no: EM13479424

Topic:

Choose ONE of the topics of these instructions. Choose ONE set of questions under that topic. Answer those questions using an essay format. Do NOT write about any other topic. Do not choose more than one topic and/ or more than one set of questions.

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Essay Format and Academic Writing Skills:

• Include a suitable but brief Introduction that describes the PURPOSE of the essay

• Include a suitable conclusion that comments on the FINDINGS you have made through your research.

• There should be 3 to 5 body paragraphs. Do NOT write continuously

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• Use ONLY direct quotes

• Use a Reference List that matches the citations. Use the Harvard Referencing System.

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• Put the word count at the bottom left hand side before the Reference List
• The Reference List must be on a separate page
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Read the information on writing Essays on the Portal:

TOPICS:

1. Assertive behaviour

A. Provide a clear definition of assertive behaviour. Discuss three reasons why using assertive behaviour is important OR
B. Compare and contrast aggressive and passive behaviours. Discuss possible outcomes when using either behaviour OR
C. Choose and explain three strategies for becoming assertive.

2. Negotiation

A. Provide a clear definition of negotiation. Discuss three reasons why negotiation is important OR
B. Discuss the steps involved in planning a negotiation OR
C. Explain the Win-Win, Win-Lose, Lose-Lose and Lose-Win strategies including potential outcomes for using each strategy

3. Conflict

A. Provide a clear definition of conflict. Discuss the various levels of conflict OR
B. Explain the differences between constructive and destructive conflict. Choose TWO strategies that can be used when handling conflict OR
C. Discuss the importance of using positive communication skills and/ or attitudes when handling conflict, using three examples.

Reference no: EM13479424

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