Processes that an organization can use to communicate

Assignment Help Management Information Sys

Reference no: EM133852459

Manage Ip, Ethics and Privacy in ICT Environment

ASSESSMENT 1

Answer the following questions in brief.
1. In the context of the Australian Computer Society Code of Ethics, explain your responsibilities for the following values:
a. The Primacy of the Public Interest
b. Professional Development

2. Explain the processes that an organization can use to communicate its policies and procedures to its employees?

3. Answer the following:
a. Explain the purpose of organizational standards for customer service
b. Prepare a list of at least seven (7) potential sources of information to help define the customer service standards for an organization.
c. Provide an example of organizational requirements for answering the phone call.

4. Answer the following:
a. What is an ICT system? What are the three (3) core components of the ICT system?
b. What are ICT system security systems?
c. Summarize any five (5) industry practices/procedures for security systems.

5. Identify the federal and state WHS legislation applicable to your state and explain its purpose.

6. Identify, document, and explain the state and federal legislations related to the key concepts given in the table.3

7. Answer the following:
a. What do you mean by Australian Copyright Law?
b. List the four (4) examples of ICT related work, protected by the copyright act.

8. Prepare a list of any seven (7) methods to communicate new or revised policies and procedures to the stakeholders.

9. What do you mean by confidentiality, integrity and availability according to the CIA triad?

10. Answer the following:
a. Prepare a list of steps that you would follow to implement new ICT policies and procedures at the workplace.
b. What are the five (5) factors to be considered while gathering feedback from the stakeholders during the implementation process? Write your answer in 100-150 words.

11. Answer the following:
What are the five (5) factors to ensure confidentiality of stakeholder's interest?
What do you understand by the term proprietary rights of stakeholder's interest?

12. What are the ten (10) considerations for drafting or updating the organization's privacy policy and procedures?

13. Explain different measures that can be implemented to avoid a breach of a copyright complaint.

14. Answer the following:
a. Why is it important to review the code of ethics of the organization?
b. How should the review of the code of ethics be conducted?
c. How can you review the staff understanding of the code of ethics?

ASSESSMENT 2

NICON Software Pt. Ltd is a software development company that has been in business for the last 20 years. The company employs 25 staff members and is a member of the Australian Computer Society (ACS).

The organisational structure is as given below:

You are hired as the Compliance Manager of the organisation. Your major roles and responsibilities in the organisation are to:
Conduct internal audits of the copyright, ethics and privacy issues in the organisation.
Check compliance with the legislation and standards related to copyright, professional conduct and privacy applicable to the organisation.
Identify key issues related to compliance and conduct further investigations.
Ensure confidentiality and integrity of the information have always been an issue.
Update the policies and procedures to meet the changes in legislation and regulations.
Review and develop a code of ethics and monitor the workplace to ensure the code of ethics is appropriate and being applied.
Ensure that the project team adhere to the policies and procedures.

The code of conduct and ethics currently in use are as follow:

You analysed the copyright, ethics and privacy policies and procedures of the organisation. The root cause identified was that the policies and procedures were outdated with the legislations. The reason is that the business has changed its directions and those policies and procedures do not comply with the current legislation.

Based on the root cause identified, you conducted a meeting with the Project Manager, CEO and COO of the organisation. The outcomes of the meeting are as follow:
The outdated policies and procedures are not to be further used at the organisation.
New copyright, ethics and privacy policies and procedures are to be developed.
Special consideration is to be given to the issues identified.
The newly developed policies and procedures must address the copyright, ethics and privacy issues.

Part - 1
As discussed in the meeting, you are required to develop and implement copyright, ethics and privacy policies and procedures that addressed the issues identified during the internal audit. After the preparation of the policies and procedures, you must obtain signoff from the Project Manager (your trainer/assessor).

Key requirements and template to develop policies and procedures are as follow:

Key requirements for copyright:
Conduct research, analyse current Australian copyright law and standards and prepare a copyright policy and procedure that address the issues identified in the audit conducted.
Develop a copyright checklist that is to be used in the organisation to make sure they adhere to the requirements of the current Australian copyright law.

Key requirements for ethics:
Conduct research, analyse ACS code of ethics and compare them with the organisational and ICT specific policy and procedures and update them to address the issues.
Develop a Code of ethics checklist that is to be used in the organisation to make sure they adhere to the requirements of the current Australian legislation.
Establish a review and grievance procedure to enable confidential reporting of ethical issues.

Key requirements for privacy:
Conduct research, analyse current Australian privacy law and standards and prepare a privacy policy and procedure that address the issues identified in the audit conducted. Book assignment help service now!
Develop a privacy checklist that is to be used in the organisation to make sure they adhere to the requirements of the current Australian privacy act.
Ensure continued confidentiality and proprietary rights of stakeholders' interests.
Determine and ensure the integrity, confidentiality, security, and availability of information as required by the organisational policy.

Part - 2
The copyright, ethics and privacy policies and procedures have been signed off by the Project Manager. The management wants to ensure that the staff members and the concerned stakeholders are aware of the latest and updated copyright, ethics and privacy policies and procedures (prepared in part A of the assessment task).
The information related to these policies and procedures is to be communicated in a team meeting. The participants of the meeting will include staff members and the concerned stakeholders including the Project team leader, IT Manager, Sales Manager and Accounts Manager.
Before the meeting, you are required to:
Prepare a meeting agenda and distribute it at least 2 days before the scheduled meeting. Use the provided template for Meeting Agenda and minutes of the Meeting. You are required to email the agenda along to the stakeholders. The email addresses will be provided to you by the trainer/assessor.
Prepare a presentation (10-15 slides). The presentation must include the following:
Australian copyright law
Organisational copyright requirements (policies and procedures related to
Copyright checklist
ACS code of ethics
Ethical requirements
Code of ethics checklist
Grievance procedure to enable confidential reporting of ethical issues.
Key requirements based on privacy act.
Privacy policy and procedures.
Privacy checklist.
Tips to maintain integrity, confidentiality, security and availability of information.

During the meeting:
Deliver the presentation.
Ask for feedback.
Check the stakeholder's understanding of the application of the code of ethics, copyright law and privacy law.
Apply communication techniques appropriate to the audience and environment.
Use effective listening and open questioning techniques.

ASSESSMENT 3
Project Tasks:

This task is in continuation with assessment task 2.

Case Scenario:

The copyright, ethics and privacy policies and procedures were successfully developed by you. The new policies and procedures at currently being implemented at the workplace. The organisation wants to ensure that the newly developed organisational copyright, code of ethic and privacy policy and procedure are up to date, and the team members are adhering to the organisation requirements listed in the policies and procedures document. Furthermore, they also want to gather feedback from them, so that the policies and procedures can be further revised if they are non-compliant with the legislation and regulation.

The management has decided and asked you to conduct a review of the team member's knowledge of the newly developed policies and procedures to ensure correct application of the policies and procedures.

Part - 1

In this part of the assessment task, you are required to create three (3) set of "Questionnaires", once each for copyright, code of ethics and privacy policy and procedures to test the knowledge of the project team members.

The questionnaire must test the knowledge of team members knowledge of the organisation's copyright, code of ethic and privacy policy and procedure. Each questionnaire will have a set of 10 questions.

Create a questionnaire to test the knowledge of the employees and document their response.
Instruction - Use the survey tools like Microsoft Form or Jot forms to create a survey and circulate among the classmates and use their response as a reflection on the policy and an opportunity to review and modify the policy.

Part - 2

Review the response from the questionnaire and write the analysis report on it.

Consider you had the meeting with the Team and following are the feedback provided:

Copyright Policy -
The process for reporting violations is well-structured, but outlining expected response times would improve clarity.

Code of Ethics -
The ethical guidelines are comprehensive, but a scenario-based approach and examples will be better for understanding.

Privacy policy -
The inclusion of data retention timelines is helpful, but it would be beneficial to clarify how users can request data deletion and what happens post-deletion.

In this activity update the policy and procedures created in assessment tool 2 again and then submit them to your trainer/assessor.

Reference no: EM133852459

Questions Cloud

Autism Spectrum Disorder : What are three common characteristics of children with Autism Spectrum Disorder (ASD)? How would medical professionals communicate with a patient with ASD?

Conduct a review of the team members knowledge : Conduct a review of the team members knowledge of the newly developed policies and procedures to ensure correct application of the policies and procedures

Apply communication techniques appropriate to the audience : Apply communication techniques appropriate to the audience and environment. Use effective listening and open questioning techniques

What do you mean by confidentiality : What do you mean by confidentiality, integrity and availability according to the CIA triad and Identify the federal and state WHS legislation applicable

Processes that an organization can use to communicate : ICTICT618 Manage Ip, Ethics and Privacy in ICT Environment - Explain the processes that an organization can use to communicate its policies and procedures

Why is knowledge of advanced pathophysiology : Why is a knowledge of advanced pathophysiology important and why is it important in future nursing career? What kind of things would one expect to learn?

Collaboration between departments through reflexivity : Do you feel an organizational chart may enhance collaboration between departments through reflexivity

Describe food restrictions appropriate for diet or food : NURS 211- State various indications for a specified diet. Describe food/fluid restrictions appropriate for diet or food encouraged to meet nutritional needs.

Do you believe environmental scanning in business important : Do you believe environmental scanning in a business environment is important? Why, or why not? Share any experiences you have had with this.

User Account

All Pages