Prepare a formal report to identify new techniques

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Reference no: EM131898217 , Length: word count:4500

Task:

You work as a member of the Quality Assurance team in an organisation of your choice. You have been asked to prepare a formal report to identify new techniques and best practice that could be adopted to improve how key processes are monitored, controlled and improved within your organisation.

You should familiarise yourself with current literature & best practice for process monitoring, data collection and data analysis tools and techniques.

REPORT FORMAT - 4500 WORDS TOTAL

1. Executive Summary - 225 Words

A few short paragraphs outlining the scope, methodology, conclusions and recommendations of the assignment

2. Introduction - 675 Words

Introduction to the organisation, provide a brief description of products supplied
Description of data types collected
Examples of data types collected

3.1. Process Monitoring & Control - 675 Words

Description of a key process in the organisation including a brief description of the customers of the product from the process and their requirements
Control & monitoring points within the process, where & how data is collected and used to control the quality of the product
Description of how customer perception data related to the product is captured, recorded and used

3.2. Process Improvement - 675 words

Description of the same key process as in 3.1 in terms of how it is used to assess process performance compared to organisational & customer requirements
How data collected is used to identify improvement opportunities and how these opportunities are realised
Description of the internal methods used to assess the impact of improvement actions on process performance (ie. Process monitors, testing, customer trials etc)

4. Tools - 900 words

Description of two tools used for collect or analyse the data described in section 3.1 and/or 3.2
Description of how the tools are used and the strengths and weaknesses of the tools

5. Evaluation of results - 450 words

Using analysis in section 3 & 4 and review of current literature on best practice critically compare the organisations current practices against best practice
Conclusions on how organisation can improve its practice through changes or the adoption of new tools to improve use of and analysis of data control processes.
Assessment of positive and negative impacts your conclusions may have on the organisation

6. Recommendations - 900 words

Based on conclusions in your evaluation of results, recommend two improvement actions that your organisation could implement to improve the processes used to collect and analyse data to monitor and/or improve key process performance
A brief implementation plan including an assessment of with mitigating actions.

TEXTBOOK - JURAN'S QUALITY HANDBOOK - THE COMPLETE GUIDE TO PERFORMANCE EXCELLENCE BY JOSEPH A. DEFEO.

Attachment:- Assignment Files.rar

Reference no: EM131898217

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Reviews

len1898217

3/12/2018 6:34:02 AM

REPORT MUST USE HAVARD REFERENCE FROM UK & US SOURCES. You should familiarise yourself with current literature & best practice for process monitoring, data collection and data analysis tools and techniques. Introduction to the organisation, provide a brief description of products supplied PDQ Engineering Ltd. Based in Washington, Tyne & Wear UK Supplier of precision CNC manufactured components to a wide variety of industries.

3/12/2018 6:33:57 AM

Description of two tools used for collect or analyse the data described in section 3.1 and/or 3.2 Tally checks for in-process operator checks 8D methodology -decription of 8 stages and tools (5 why’s, cause and effect, is/isnot, brainstorming, fmea, etc). Based on conclusions in your evaluation of results, recommend two improvement actions that your organisation could implement to improve the processes used to collect and analyse data to monitor and/or improve key process performance.

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