Reference no: EM133989185

Question

1. Imagine you are a manager of a team of people who work on a project in this workplace. The project has become very stressful lately as there is a deadline that needs to be met - it looks unlikely that the work will be completed on time. The budget has also been reduced so staffing has been cut.

1. People have different needs when dealing with stress - how would you deal with this stressful situation so everyone's needs are recognized?

2. How could the manager have planned in advance to better manage this situation?

2. Imagine you are the manager of a team that works in child protection. Today the father of a child who has been removed from home due to severe domestic violence has come into the workplace. He is threatening your staff and is abusive. You think he may be armed with a weapon.

1. What immediate risks are there to you and your staff?

2. What immediate response could be taken to deal with the incident?

3. You organize a group debriefing session with your staff within the timeframe required as per workplace policies and procedures. What is the purpose of this debriefing?

4. What additional support can be offered to staff both internally and external to this workplace?

5. You decide to refer your staff members to EAP counselling. What is the procedure for doing this in your workplace?

6. What documentation needs to be completed and what information needs to be collected after such an incident? Explain why.

7. What long-term risks are there to yourself and the staff members affected by the incident?

8. How does having a dispute resolution policy and procedure support the emotional wellbeing of staff in the workplace?