Overall quality of customer service offered at nursing home

Assignment Help Other Subject
Reference no: EM132418453

1. For this Assignment, you will research the differences between clinical quality and customer service quality, specifically in long-term care.

2. Using the Medicare Nursing Home Compare website, research one nursing home that has a reported customer complaint.

3. Provide a general overview of the nursing home (e.g., name, location, bed size, ownership, etc.)

4. Discuss the overall quality of customer service offered at the nursing home (as evident by customer complaint inspection results)

5. Discuss the overall quality of clinical care offered at the nursing home (as evident by recent survey inspection results)

6. Discuss appropriate techniques that you would use to improve quality of customer service offered at the nursing home

7. Discuss appropriate techniques that you would use to improve quality of clinical care in the nursing home.

Attachment:- Assignment-Instructions.rar

Reference no: EM132418453

Questions Cloud

Identify current epidemiological concern : Identify a current epidemiological concern either at the local, national, or global level. Address the following questions.
Determine the expected average rate of return : Problem: The following data are accumulated by Watershed Inc. in evaluating two competing capital investment proposals:
Site assessment and carry out a treatment : Explain the purpose of placing out signage and barriers during your treatment and demonstrate your ability to assess and carry out acockroach
What are the equivalent units : The Richa Patel Company uses the weighted average method in process costing system. The company has only one processing department.
Overall quality of customer service offered at nursing home : Discuss the overall quality of customer service offered at the nursing home (as evident by customer complaint inspection results)
Fixed overhead budget variance of dakota dunklin : What is Dakota Dunklin Manufacturing's fixed overhead budget variance for the month of November?
Compute the budgeted income before income taxes : Compute the budgeted income before income taxes. Please provide the complete solution of the problem.
Should ortez purchase the high-quality strawberries : Ortez Company buys strawberries and produces strawberry jam. The variable cost of a case of strawberry jam is as follows:
Alternative for transportation to the job : These costs include $60 under each alternative for transportation to the job. Do a schedule showing the net benefit or advantage of selecting

Reviews

Write a Review

Other Subject Questions & Answers

  Cross-cultural opportunities and conflicts in canada

Short Paper on Cross-cultural Opportunities and Conflicts in Canada.

  Sociology theory questions

Sociology are very fundamental in nature. Role strain and role constraint speak about the duties and responsibilities of the roles of people in society or in a group. A short theory about Darwin and Moths is also answered.

  A book review on unfaithful angels

This review will help the reader understand the social work profession through different concepts giving the glimpse of why the social work profession might have drifted away from its original purpose of serving the poor.

  Disorder paper: schizophrenia

Schizophrenia does not really have just one single cause. It is a possibility that this disorder could be inherited but not all doctors are sure.

  Individual assignment: two models handout and rubric

Individual Assignment : Two Models Handout and Rubric,    This paper will allow you to understand and evaluate two vastly different organizational models and to effectively communicate their differences.

  Developing strategic intent for toyota

The following report includes the description about the organization, its strategies, industry analysis in which it operates and its position in the industry.

  Gasoline powered passenger vehicles

In this study, we examine how gasoline price volatility and income of the consumers impacts consumer's demand for gasoline.

  An aspect of poverty in canada

Economics thesis undergrad 4th year paper to write. it should be about 22 pages in length, literature review, economic analysis and then data or cost benefit analysis.

  Ngn customer satisfaction qos indicator for 3g services

The paper aims to highlight the global trends in countries and regions where 3G has already been introduced and propose an implementation plan to the telecom operators of developing countries.

  Prepare a power point presentation

Prepare the power point presentation for the case: Santa Fe Independent School District

  Information literacy is important in this environment

Information literacy is critically important in this contemporary environment

  Associative property of multiplication

Write a definition for associative property of multiplication.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd