Organization has received a complaint

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Reference no: EM1313187

Q. Write a letter which is no longer than 2 pages which responds to a customer complaint. You can either imagine which your organization has received a complaint from a customer or client about a product, policy or service or you can work from a real life example based on your own workplace or a former workplace. Do not select a topic which focuses on one employee's bad attitude. Focus on some Illustrate what relating to problems which can be addressed by improvements to communication or procedures. Your goal here is to encourage the customer to return by solving the problem also perhaps offering incentives.

Reference no: EM1313187

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