Reference no: EM133903123

Contribute to the development of learning and development strategies

Tasks

Question 1
Complete the table below about legislation, codes of practice and national standards relevant to your job role.

Legislation
Identify at least two federal or state/territory legislation relating to learning and development that are applicable to your job role.
Identify at least one provision of each identified legislation that must be followed when designing learning and development strategies for your organisation/workplace.

Codes of practice
Identify at least two codes of practice applicable to your organisation/workplace, or to the type of industry of your organisation/workplace.
Identify at least one provision of each identified code of practice that can be adopted when designing learning and development strategies for your organisation/workplace.

National Standards
Identify at least two national standards relevant to learning and development that are applicable to your job role.
Identify at least one provision of each identified national standard that can be adopted when designing learning and development strategies for your organisation/workplace.

Question 2

Answer the questions below about consultation and communication processes relevant to development of organisational learning and development strategies.

a. Outline the four recommended stages of the consultation process with key stakeholders to seek their inputs in developing organisational learning and development strategies.

b. Identify at least two communication techniques that can be used in an ongoing communication process with key stakeholders to share information with them about organisational learning and development.

Question 4
Outline the five key guiding factors for organisational learning and development strategy design.

Question 5

Complete the table below.
Identify the four stages of Kaizen or iterative continuous improvement process that can be applied to organisational learning and development strategies.
Briefly explain, in your own words, how each stage of the Kaizen or iterative continuous improvement process can be applied to organisational learning and development strategies.

Question 6
Complete the table below.
Name any two evaluation strategies that can be applied at your organisation/workplace to evaluate effectiveness of an implemented organisational learning strategy.
Briefly discuss each identified evaluation strategy in your own words.

Project Overview

This workplace project assessment requires you to contribute to developing a learning and development strategy for at least one work area, evaluate effectiveness of that strategy when implemented, and recommend improvements.
This assessment is divided into ten tasks:
Task 1: Evaluate Existing Learning and Development Methods
Task 2: Analyse Impact of Learning and Development
Task 3: Determine Quality Management Policies and Processes for Learning and Development Strategy
Task 4: Update Learning and Development Strategic Plan
Task 5: Develop Processes for Learning and Development Strategy Formation
Task 6: Design Learning and Development Strategy for Identified Work Area
Task 7: Establish Processes and Procedures to Implement Learning and Development Strategy
Task 8: Implement Learning and Development Strategy
Task 9: Evaluate Organisational Learning Strategy and Construct Improvement Plans
Task 10: Present and Implement Improvement Plans for Organisational Learning Strategy
This project requires you to complete the assessment tasks in a real workplace, or in an environment with conditions similar to that of a workplace.
Each task comes with a set of instructions. You are to follow and perform these instructions while being observed by the assessor and/or submit any required documentation as evidence of task completion.

Task 1: Evaluate Existing Learning and Development Methods

This task will require you to prepare a draft learning and development methods evaluation report by evaluating existing learning and development methods in your organisation/workplace against organisational requirements. Access assignment help for any subject instantly.
Use your workplace/organisation's template to complete this task, or use the Learning and Development Methods Evaluation Report template provided at the Bounce Fitness site.
To complete this task, you must:
Access and review documents relating to learning and development, including:
Organisational policies and procedures relevant to learning and development strategies, training and assessment.
Relevant organisational documents can include corporate induction policy, new employee onboarding guide, transfer and job-rotation policy, employee performance management policy etc.
Relevant standard operating procedures.
Relevant information relating to organisational learning and development to evaluate methods of learning and development, including:
At least one legislation
At least two codes of practice
At least two national standards
Relevant organisational/workplace documents to identify organisational requirements for learning and development, such as:
Strategic plans
Training plans
Workforce plans
Identify the following:
At least two existing methods of learning.
Existing learning methods can include workplace practices such as instructor-led training, eLearning, on-the-job training, induction and internship.

At least two existing methods of development.
Existing development methods can include workplace practices such as coaching, mentoring, job-rotation and performance management.
Identify at least two organisational requirements for learning and development by reviewing relevant textual information from the documents accessed and reviewed above.
Organisational requirements may relate to strategic, policy or people requirements.
Evaluate each identified existing method of learning and each identified existing method of development against each of the identified organisational requirements.
Document the information outlined above in a draft learning and development evaluation report.
Review Workplace Project Task 1 - Assessor's Checklist before starting this task. This form outlines the following:
Resources you are required to access to complete the task.
All criteria your submission must address to satisfactorily complete this task.
Your assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment.
Review the template you will use to complete this task. If you are using a template from your workplace/organisation, discuss with your assessor to ensure that the template covers all requirements that apply to this task. Otherwise, use the Learning and Development Methods Evaluation Report template provided at the Bounce Fitness site.
Submit the draft learning and development methods evaluation report to your assessor. Leave the success metrics/KPIs and analysis of impact of learning and development on organisation sections blank.
Include any supplementary documents/sources used to create the learning and development evaluation report, such as:
Organisational documents such as policies, procedures and standard operating procedures used to identify existing methods of learning and development at the workplace.
Relevant textual information referenced to identify organisational requirements for learning and development, including organisational documents such as strategic plans, training plans and workforce plans.

Task 2: Analyse Impact of Learning and Development

ASSESSMENT INSTRUCTIONS
This task will require you to analyse impact of existing learning and development methods in your organisation/workplace identified in Workplace Project Task 1. You will also be required to consult with relevant stakeholders to verify results of analysis.
To complete this task, you must:
Identify at least two relevant metrics/key performance indicators (KPIs) to measure success of learning and development methods.
Relevant metrics must correspond to the organisational strategic, policy and/or people requirements identified in Workplace Project Task 1.
Access and review
The draft learning and development methods evaluation report from Workplace Project Task 1.
Data/information used to review performance on identified metrics/KPIs to analyse impact of learning and development on organisation.
Analyse impact of learning and development on organisation by reviewing organisational performance on each identified metric/KPI.
Organisational performance on identified metrics/KPIs must be isolated to account only for impact of learning and development.
Consult with at least two relevant stakeholders to verify analysis of impact of learning and development on organisation.
Relevant stakeholders are individuals or groups of individuals who can make an impact on, or those who can get impacted decisions relating to organisational learning and development. Stakeholders must include at least two personnel from the following categories:
Internal stakeholders or individuals within the organisation such as colleagues, team leaders, heads of departments or senior managers.
External stakeholder or individuals/entities external to the organisation such as trainers, industry bodies, industry associations or regulators.
Update the draft learning and development methods evaluation report based on the verified analysis above.

Task 3: Determine Quality Management Policies and Processes for Learning and Development Strategy

ASSESSMENT INSTRUCTIONS
This task will require you to determine quality management policies and processes, and prepare a draft learning and development strategic plan for at least one work area in your organisation/workplace.
Use your workplace/organisation's template to complete this task, or use the Learning and Development Strategic Plan template provided at the Bounce Fitness site.
To complete this task, you must:
Identify at least one work area in your organisation/workplace for the development of learning and development strategy.
Work area could be a function in your organisation/workplace such as Finance, Accounts or Legal and Regulatory Affairs, or a specific job role in a business vertical such as sales managers or customer service representatives.
Access and review:
Printed and online sources relating to options for quality management principles.
Documents/resources to determine compliance requirements for quality management policies and processes, such as quality management standards.
Outline at least two options of quality management principles that could be applied to learning and development for the identified work area in the organisation/workplace.
Quality management principles are a set of rules and guidelines that form the basis for achieving and maintaining consistent excellence in organisational practices. Options of quality management principles can include:
Kaizen or continuous improvement
Quality circles
Total quality cycle or quality assurance and quality control (QA/QC).
Review the identified options of quality management principles to check suitability in your organisational context.

Select at least one quality management principle out of the options reviewed.
Criteria to determine suitability of quality management principles can include:
Ongoing application in other work areas/functions
Buy-in from senior management
Ease of implementation
Identify the following based on the selected quality management principle:
At least two new quality management policies to be developed.
At least two new quality management processes to be developed.
Identify at least two compliance requirements for the identified quality management policies and processes.
Examples of compliance requirements include setting key performance indicators, establishing monitoring mechanisms, ensuring stipulated documentation, etc.
Prepare a draft learning and development strategic plan based on the information outlined above.
Review Workplace Project Task 3 - Assessor's Checklist before starting this task. This form outlines the following:
Resources you are required to access to complete the task.
All criteria your submission must address to satisfactorily complete this task.
Your assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment.
Review the template you will use to complete this task. If you are using a template from your workplace/organisation, discuss with your assessor to ensure that the template covers all requirements that apply to this task. Otherwise, use the Learning and Development Strategic Plan template provided at the Bounce Fitness site.
Submit the partially completed learning and development strategic plan to your assessor. Leave the organisational requirements for learning and development strategy sections blank.
Include any supplementary documents/sources used to create the draft learning and development strategic plan, such as:
Printed and online sources relevant to options for quality management principles examined.
Documents/resources used to determine compliance requirements for quality management policies and processes, such as quality management standards.

Task 4: Update Learning and Development Strategic Plan

ASSESSMENT INSTRUCTIONS
This task will require you to update and complete the draft learning and development strategic plan from Workplace Project Task 3.
To complete this task, you must:
Access and review:
The final learning and development methods evaluation report from Workplace Project Task 2.
The draft learning and development strategic plan developed for one work area in your organisation/workplace in Workplace Project Task 3.
Human resources documents and policies to identify human resources learning requirements.
HR documents can include job descriptions for key roles, workforce plans and management reports from performance review data.
Outline identified organisational requirements for learning and development.
Identify additional organisational requirements as relevant to learning and development for the identified work area, including:
At least two technological or systems requirements
Technological or systems requirements refer to the needs of the organisation from any learning and development technologies to be deployed such as learning management systems or multimedia authoring tools. Technological or systems requirements may include specifications for:
Accessibility
Number of users
Concurrent system users
Industry learning and eLearning standards
Storage systems including learning content management systems and learning object repositories.

Task 5: Develop Processes for Learning and Development Strategy Formation

ASSESSMENT INSTRUCTIONS
This task will require you to develop processes and procedures to liaise with stakeholders. You will also be required to develop procedures to monitor learning and development strategies and resources.
Use your workplace/organisation's template to complete this task, or use the Standard Operating Process template provided at the Bounce Fitness site.
To complete this task, you must:
Develop at least one consultation process to seek stakeholder input during design, implementation and review of learning and development strategy, including:
Definition of relevant stakeholders to be consulted.
Relevant stakeholders for learning and development include educators, learners and others such as senior management, heads of departments, IT staff and administrative staff.
At least two liaison procedures, including:
At least one procedure to support input of relevant stakeholders.
At least one procedure to encourage input of relevant stakeholders.
Process is a collection of inter-connected procedures. Procedures are detailed guidelines or stepwise instructions for doing a specific task.
Procedure to support inputs of relevant stakeholders will focus on providing stakeholders with what they need so that they can give effective inputs.
Procedure to encourage input of relevant stakeholders will focus on ensuring open and safe environment to allow stakeholders to give their inputs.
Develop at least one communication process to communicate with stakeholders during design, implementation and review of learning and development strategy, including:
Definition of relevant stakeholders for communication.
At least two liaison procedures for communication with relevant stakeholders.

Review Workplace Project Task 5 - Assessor's Checklist before starting this task. This form outlines the following:
Resources you are required to access to complete the task.
All criteria your submission must address to satisfactorily complete this task.
Your assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment.
Review the template you will use to complete this task. If you are using a template from your workplace/organisation, discuss with your assessor to ensure that the template covers all requirements that apply to this task. Otherwise, use the Standard Operating Process template provided at the Bounce Fitness site.
Submit the following completed documents to your assessor:
Stakeholder consultation process, including:
At least two liaison procedures to consult with relevant stakeholders, including:
At least one procedure to support input of relevant stakeholders.
At least one procedure to encourage input of relevant stakeholders.
Stakeholder communication process, including:
At least two procedures to communicate with relevant stakeholders.
Monitoring process for learning and development, including:
At least one procedure to monitor learning and development strategies.
At least one procedure to monitor learning and development resources.

Task 6: Design Learning and Development Strategy for Identified Work Area

ASSESSMENT INSTRUCTIONS
This task will require you to:
Develop a learning and development strategy for the identified work area in your organisation/workplace.
Source and modify learning resources and assessment tools to meet requirements of the learning and development strategy developed.
Use your workplace/organisation's template to complete this task, or use the Learning and Development Strategy template provided at the Bounce Fitness site.
To complete this task, you must:
Access and review:
The learning and development strategic plan finalised in Workplace Project Task 4
to recap:
Identified work area to develop learning and development strategy.
Organisational requirements for learning and development strategy.
The stakeholder consultation process developed in Workplace Project Task 5.
Relevant information on common approaches for learning and development strategy design.
Sources of relevant information can include printed and online sources.
At least two relevant learning resources to support learning and development strategy.
Learning resources refer to resources which support organisational learning, such as print materials, lesson plans, online or eLearning modules, videos and webinars.
At least two relevant assessment tools to support learning and development strategy.
Assessment tools refer to tools to assess knowledge, skills and attitudes of learners, such as quizzes, aptitude tests, psychometric tests and live projects.

Examine at least two common approaches to learning and development strategy design.
Common approaches refer to the options available for an organisation while designing its learning and development strategy, from learner-driven to performance-driven approaches. Common approaches can include:
Self-directed learning
Conventional stand-alone techniques
Learning ecosystem
70-20-10 approach.
Select the approach best suited to the work area identified in the learning and development strategic plan from Workplace Project Task 4.
Consult with at least two relevant stakeholders using the stakeholder consultation process developed in Workplace Project Task 5 to get their inputs on designing the learning and development strategy.
Relevant stakeholders must be identified based on the definition of stakeholders in the consultation process developed in Workplace Project Task 5. Learner must use the procedures included in the consultation process to support and encourage input of relevant stakeholders on designing the learning and development strategy.
Design at least one flexible strategy each for:
Organisational learning
Development
Assessment
Ensure organisational requirements and stakeholder inputs are incorporated in the flexible strategies.
Flexible strategies support changing organisational learning, development and assessment needs over time, and are open to continuous improvement.
Prepare a learning and development strategy incorporating the flexible organisational learning, development and assessment strategies above.
Modify at least two learning resources to meet requirements of the learning and development strategy developed.
Modify at least two assessment tools to meet requirements of the learning and development strategy developed

Review Workplace Project Task 6 - Assessor's Checklist before starting this task. This form outlines the following:
Resources you are required to access to complete the task.
All criteria your submission must address to satisfactorily complete this task.
Your assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment.
Review the template you will use to complete this task. If you are using a template from your workplace/organisation, discuss with your assessor to ensure that the template covers all requirements that apply to this task. Otherwise, use the Learning and Development Strategy template provided at the Bounce Fitness site.
Submit the following documents to your assessor:
Completed learning and development strategy.
At least two modified learning resources.
At least two modified assessment tools.
Include any supplementary documents/sources used, such as the original learning resources and assessment tools sourced.
You must also submit evidence of collaboration with at least two relevant stakeholders to get their inputs on learning and development strategy for the identified work area. Evidence must be at least one of the following:
Email correspondence
Meeting minutes
Video recording of the meeting conducted with the stakeholder.
When using this as evidence, ensure to inform the stakeholder of the purpose of the recording before doing so.

Task 7: Establish Processes and Procedures to Implement Learning and Development Strategy

ASSESSMENT INSTRUCTIONS
This task will require you to establish processes and procedures to implement the learning and development strategy designed in Workplace Project Task 6. You will also be required to contribute to development of compliant assessment processes for learning and development.
Use your workplace/organisation's template to complete this task, or use the Standard Operating Process template provided at the Bounce Fitness site.
To complete this task, you must:
Access and review:
Organisational requirements for learning and development listed in the learning and development strategic plan in Workplace Project Task 4.
Learning and development strategy designed in Workplace Project Task 6.
Develop at least two processes to implement the learning and development strategy designed in Workplace Project Task 6 for the identified work area, using logical processes and an intuitive understanding of organisational context, including:
Allocation process.
The allocation process must include at least two procedures, including:
At least one set of procedures for allocation of resources.
At least one set of procedures for allocation of staff.
Management process.
The management process must include at least two procedures, including:
At least one set of procedures for management of resources.
At least one set of procedures for management of staff.
Contribute to development of at least two assessment processes for organisational learning and development, ensuring compliance with organisational requirements listed in the learning and development strategic plan in Workplace Project Task 4.

Task 8: Implement Organisational Learning Strategy

ASSESSMENT INSTRUCTIONS
This task will require you to implement the organisational learning strategy developed in
Workplace Project Task 6.
To complete this task, you must:
Access and review:
Learning and development strategy designed in Workplace Project Task 6.
Processes and procedures to implement the learning and development strategy established in Workplace Project Task 7.
Implement the learning and development strategy designed in Workplace Project Task 6, by using the processes and procedures established in Workplace Project Task 7.
Document outcomes of implementation of learning and development strategy on at least two relevant metrics/key performance indicators (KPIs) in appropriate recording systems used within your organisation/workplace.
Examples of relevant success metrics/key performance indicators are employee retention rate, employee satisfaction rating, sales or revenue growth, cost reduction and customer satisfaction rating.
Review Workplace Project Task 8 - Assessor's Checklist before starting this task. This form outlines the following:
Resources you are required to access to complete the task.
All criteria your submission must address to satisfactorily complete this task.
Your assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment.
Submit evidence of implementation of the organisational learning strategy to your assessor, such as the documented outcomes of implementation of the strategy on at least two relevant metrics/KPIs in organisational recording systems. Evidence must be at least one the following:
System-generated report from a recording system used within the organisation/workplace.
Note from an authorised supervisor/manager certifying that the learning and development strategy was implemented.

Task 9: Evaluate Organisational Learning Strategy and Construct Improvement Plans

ASSESSMENT INSTRUCTIONS
This task will require you to evaluate the organisational learning strategy implemented in Workplace Project Task 8, and construct plans for improving the organisational learning strategy based on the results from evaluation and relevant concepts from continuous improvement processes.
Use your workplace/organisation's template to complete this task, or use the Learning and Development Strategy Evaluation template provided at the Bounce Fitness site.
To complete this task, you must:
Assess the organisational learning strategy implemented in Workplace Project Task 8 using logical processes and an intuitive understanding of organisational context, including review of:
Performance of at least two relevant resources.
Relevant resources refer to assets deployed to support the current organisational learning strategy. Performance of resources can be assessed by reviewing monitoring data from relevant organisational system, such as project management system or enterprise resource management system.
Examples of resources include:
Technology or systems
Equipment, machinery or tools
Facilities and infrastructure
Materials
Financial resources/budget
Performance of at least two people supporting the organisational learning strategy.
Performance of people can be assessed by reviewing performance appraisal/review data from relevant organisational system, such as employee performance management system.
Outcomes as measured by at least two relevant success metrics/key performance indicators in your organisational context.
Outcomes must be measured by accessing performance data on the same success metrics/key performance indicators which were documented in Workplace Project Task 8 after implementing the organisational strategy.

Identifies at least two relevant continuous improvement processes associated with organisational learning and development strategies.
Examples of relevant continuous improvement processes associated with organisational learning and development strategies include:
Feedback loops
Learning needs analysis
Periodic review of learning and development objectives
Audit of learning methods, resources and assessment tools.
Analyses the continuous improvement processes to identify at least two key concepts that can be adapted to the organisational context.
Construct at least two plans for improving organisational learning strategy based on:
Results of evaluation of organisational learning strategy above.
Key concepts identified from relevant continuous improvement processes.
Review Workplace Project Task 9 - Assessor's Checklist before starting this task. This form outlines the following:
Resources you are required to access to complete the task.
All criteria your submission must address to satisfactorily complete this task.
Your assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment.
Review the template you will use to complete this task. If you are using a template from your workplace/organisation, discuss with your assessor to ensure that the template covers all requirements that apply to this task. Otherwise, use the Learning and Development Strategy Evaluation template provided at the Bounce Fitness site.
Submit the completed learning and development strategy evaluation report to your assessor.
Include any supplementary documents/sources used to create the learning and development strategy evaluation report, such as:
Performance data for resources and people supporting organisational learning strategy.
Performance data on at least two relevant metrics/key performance indicators (KPIs) to measure success of organisational learning strategy and methods.
The continuous improvement processes associated with organisational learning and development strategies analysed to identify key concepts.

Task 10: Present and Implement Improvement Plans for Organisational Learning Strategy

ASSESSMENT INSTRUCTIONS
Your assessor will observe you as you present the improvement plans for organisational learning strategy constructed in Workplace Project Task 9 to at least two relevant stakeholders.
You will be assessed on your practical skills to:
Select and use appropriate communication practices to present ideas and encourage participation from all levels of stakeholders.
Appropriate communication practices include a formal presentation to a group of stakeholders, or one-on-one meetings with individual stakeholders.
Use vocabulary and features appropriate to audience.
Use listening and questioning techniques to seek opinions and confirm understanding. Review the following before starting this task:
Workplace Project Task 10 - Assessor's Checklist
Workplace Project Task 10 - Observation Form
These forms outline the following:
Resources you are required to access to complete the task.
All criteria your submission must address to satisfactorily complete this task.
All the practical skills you need to demonstrate to satisfactorily complete this task.
Your assessor will also discuss with you the practical skills outlined in this form prior to the assessment.
Submit any of the following written presentation materials that you used to discuss the improvement plans for organisational learning strategy:
PowerPoint presentation
Handouts
It is recommended to have your assessor review first the presentation material will you used before presenting with the key stakeholders to ensure that all information is covered.
You must also submit evidence of implementing the improvement plans constructed in Workplace Project Task 9, such as updated processes and procedures relating to the organisational learning strategy.