Reference no: EM132326595
Factual Review Questions -
1. Define the term leadership.
2. Explain the concept of a good leader.
3. How can one distinguish between leaders and misleaders?
4. Describe and debunk three common myths about leadership.
5. List and briefly explain the principles of leadership.
6. What is the Juran Trilogy?
7. Describe Maslow's Hierarchy of Needs and how it can be used in a total quality setting.
8. What leadership style is most appropriate in a total quality setting? Why?
9. Explain the leadership characteristics that build and maintain followership.
10. Explain the pitfalls that can undermine followership.
11. List the strategies leaders can use to play a positive role in facilitating change.
12. Explain what organizations must do to respond effectively to change.
13. What can organizations do to promote a positive response to restructuring?
14. Explain each step in change facilitation.
15. Explain the main leadership lessons that can be learned by studying the lives of Abraham Lincoln, Harry Truman, and Winston Churchill.
16. How do the concepts of servant leadership and stewardship differ from traditional leadership philosophies?
17. Explain the strategies for countering the negative influences of advisor and followers.
Critical Tanking Activity - How Do you Change a Complacent Organization?
Mark Bolten, CEO of Trans-Tech Corporation, is frustrated. Trans-Tech is the market leader in the manufacture of avionics components for commercial airliners and has been for years. But looking to the future, Mark sees problems. Not now, but within five years Trans-Tech's situation could change drastically for the worse. Mark sees this and wants to get his company started right away making major but necessary changes.
The challenge he faces is organizational inertia based on complacency. Not even one member of his management team sees the need to change. The collective attitude of Trans-Tech's senior managers seems to be, "We are the market leaders-why rock the boat?" What is especially frustrating for Mark is the fact that his senior managers are solid, talented professionals. Together with him, they built Trans-Tech into a leading company. He can't simply replace them with more future-minded managers. They need to be part of the solution.
Put yourself in Mark's place. What can he do to break through the inertia and get Trans-Tech started on making the necessary changes? How would you handle this dilemma?
Discussion Assignment - Leadership for Quality at Lincoln Electric
Discussion Question - Discuss the following question in class or outside of class with your fellow students:
1. Compare these principles with the leadership principles explained in this chapter. How are they similar or different?
Discussion Assignment - Leadership for Quality at Kollmorgen Corporation
Discussion Question - Discuss the following question in class or outside of class with your fellow students:
1. Compare these strategies with the leadership principles explained in this chapter. How are they similar or different?
Textbook - Quality Management for Organizational Excellence Introduction to Total Quality, Eighth Edition by David L. Goetsch and Stanley B. Davis.
Chapter 9 - Leadership and Change.
Attachment:- Assignment File.rar