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Limit online exposure to web sites

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Reference no: EM131638070

Question: Discussion Question

When you engage your customers in a conversation, they may tell you (and others) things you don''t want to hear.

They might criticize your product, service, management, and/or employees.

Would it be smarter for companies to limit their online exposure to Web sites that project a well-thought-out message and do not encourage or allow responses from customers? Give me your thoughts?

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Please find attached the solution. the solution is about the question where it discuss about customer view or comment on the website. As per the thought, one should engage the customer in his company, industry and it helps in improvement. Word document includes the Times Roman, 12 point, double spaced and APA in-text citation and references.

Reference no: EM131638070

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