Reference no: EM134001336

Scenario

Gloria Williams, a kindergarten teacher at J.W. Hart Elementary, has been looking forward to her meeting with Pablo's mom, Guadalupe Hernández, this afternoon. She and Guadalupe have had positive communication since their first conference in the fall, and she looks forward to sharing the encouraging progress Pablo has made in his language and communication skills, as well as his behavior. Guadalupe speaks only Spanish, and since Gloria speaks limited Spanish, she and Guadalupe have been communicating mostly in writing using a translation application. Gloria is looking forward to a face-to-face conversation with Guadalupe through an interpreter. She feels so much can get lost in writing since there are no cues from body language and tone, and on top of that, she worries that the translation app, while a wonderful resource, is not 100% accurate. When Guadalupe and the interpreter arrive for the meeting, Gloria greets them at the main office and escorts them to her classroom. She makes some small talk by asking them how their days have been, and she comments on the beautiful sunny day they are having. She said that one child came up to her at recess and said, "Ms. Williams, the clouds are balls.