Kind of internal marketing by shared services organizations

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Reference no: EM131583303

Note that services organizations treat operating business units within the same company as customers. At least three questions arise in this context:

Should business units be free to contract with outside vendors for shared-services activities?

Should shared services operations be able or encouraged to take on outside clients?

What kind of internal marketing by shared services organizations is in shareholders' interest?

Reference no: EM131583303

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