Reference no: EM132238153
Quality Tools and Techniques
• A topic related to the course syllabus and learning outcomes
• One essay question: (pick one quality tool and write about a real case of its implementation and the benefits learned). The source can be your work industry/office or an article that you read.
• Read about the use of one quality tool by an organization. Do a short write-up on what you can learn from how the organization uses the tool.
• Follow this structure:
• Introduce the tool
• About the business: nature of business and why quality is important
• Objective(s) of using the tool
• What are they trying to achieve, improve or prevent?
• How did they make the tool work for them?
• What can be done to further improve the problem/issues the business is facing by using the tool?
• Conclusion: With all the information that you have now, how do you make sense of the use of this quality tool?
• Appendix: Attach the article you have read (if not a real case from your work) with your report.
1-2 pages max or 500-1000 words.