Invent a situation perhaps you are rejecting a proposal or

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1) Invent a situation. Perhaps you are rejecting a proposal or application, denying a request, delivering a negative performance evaluation, or presenting other negative news for your organization. If you invent the scenario, you need to create sufficient detail such as names of individuals and background for the organization and the situation.

2) Choose an item under "Email Skills," "Letter Writing Skills," or "Memo Writing Skills" from the "Cases" and the end of chapter 8 and write the appropriate negative message-Criteria for evaluation/Grading rubric: Content: Do you deliver good or bad news effectively following the criteria discussed in class and in chapter 8, for instance, avoiding negative tone, applying a buffer if necessary, giving reasons, and providing an alternative? Are the facts of the case understood properly? Do you use the proper letter memo format?

Reference no: EM13476657

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