Innovative methods to support a post-sale transaction

Reference no: EM13330028

What are some techniques OTTP should incorporate to improve their post-sale support? In your opinion, how can the Internet more effectively provide some innovative methods to support a post-sale transaction? Describe the outcome of a recent online purchase you made. Was it a positive experience? Was post-sale support offered to you by the service representative?

Reference no: EM13330028

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